* INTERNAL STAKEHOLDER NOTE
** Instructions:
   - THIS FIRST PART IS JUST YOUR NOTE TO OUR INTERNAL STAKEHOLDER (but you'll send both the internal and external part in the whole email) i.e. Steve, Easton, myself) This is your opportunity to fill them in about any details that can make their conversation be successful.

@code markdown
Hi Kat,

  Below is a note for you to send to check in with a Viky Macho, Operational Team Lead and Project lead at Zenjob. This outreach is because we've had limited engagement with this exec and she only inserts herself into meetings with legal or big-picture operational questions.

    - Customer Name: Zenjob
    - ARR: $75,000
    - Renewal: 10/31/23
    - Contact Title/Name: Viky Macho, Operational Team Lead
    - Their procurement vendor, Sastrify, has already reached out to me to discuss their renewal, which is a good sign.
    - Zenjob asks for A LOT of customizations and often changes things previously decided on despite my advice that it may not be wise. It is communicated to me that they need the changes.
    - This is a gig economy use case and they call their end users "talents".
    - Overall, they are very satisfied with everything we've done for them.
    - Their next priority is to stop using Typeform for legal documents and use Northpass instead, but are concern with some security items.
@end

* EXTERNAL EMAIL TO SEND FROM EXEC
** Instructions:
   - The CSM will fill out everything for the exec. All the exec should have to do is copy and paste the body into their
    email and send it to the contact you've provided.

   @code markdown
To: viktoria.macho@zenjob.com
Subject: Gainsight | Zenjob: Exec Check-in

Hey Viky,

Hope you’re doing well!  My name is Kat Kenny and I lead our CS teams for both Gainsight PX as well as our newly acquired company, Northpass.  As I take on this exciting new venture leading the Northpass CS team, I am looking to meet with key stakeholders to capture any feedback and align on your vision in working with our company.

I have added in some upcoming availability below - let me know what works best.

<< INSERT CALENDLY SLOTS >>

I look forward to meeting with you!

Kat
@end