# Simple Practice ## 12/7/2022 ### Returned after long hiatus Eric, in charge of Learning Unit On24, on demand webinar courses Mixed Media - video, quizzes, text, etc Certifications are important See if someone has completed a course - what level of detail, or if they haven't at all. The feature that led them to On24 and questions can auto create tickets of high priority Only 5% actually use this Solvy in app and help center Mixpanel OnRamp - RocketLane -