# William-Sonoma

## 08/22/2023

### Implementation Call

- Patrycja out sick with Migraine
- Aubrey also couldn't attend. She is Senior Manager in charge of budgets, headcount, attrition.
- Pam is manager of L&D - keeper of the courses and content.
- Tyler is the "building genius" to make sure everything is maintained and functioning.
- LMS will be Pam and Tyler's responsibility, mostly.
- Internal use case
- They have used other LMS' in the past.
- They have a new hire "down and dirty" path that takes 4 weeks. That's one use case.
- Second use case is for upskilling. Training for supervisors, new managers, etc.
- Auth: Combo authentication.
- Timezones - Tyler and Pam: CST, Aubrey: PST
- No meetings on Mondays for Tyler and Pam.
- "Classes start" on Mondays, so they get hectic.
- Standing meeting on Tuesdays at 12pm CST.
- October 31st is when their old LMS contract expires - Docebo
- Their first LMS was with absorb (2 years) and then 3 years with Docebo. That's what they are coming off of.
- They will do most of their design themselves. They have photography files.
- One or two classes/batches that will have to be planned how to transfer them to Northpass.
- They use "branches" for each course and group. ABCD groups.
- They are currently using a very "home grown" system. Associate Management System. It doesn't tie into anything
    bigger.
- Down and Dirty people access via a direct link.
- Current domain for their Docebo academy: "<https://williamsonoma.docebosas.com>"
- No IT resources are expected from WS.
- They will be tied into their SSO network - PING.
- They don't want to give them their full login until they have passed their WFH systems check. <-- this is mostly IT
  stuff. Not courses. It mostly falls on recruiting.