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Doordash templates, notes for Mizuno, a few template changes. Anthology,included.

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Norm Rasmussen
2023-07-14 16:56:05 -04:00
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CustomerNotes/Pipedrive.md
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@ -232,3 +232,35 @@ DONE: Directly ask Chloe about the technical complications.
TODO: Push lang changes from Internal Sandbox to Main sandbox for James' testing.
## 07/14/2023
### Internal Training Demo
Ines is from global training and onboarding
Guillerhme is support and does monthly trainings for support teams.
Currently on TalentLMS but they hate it. It is only their host.
Use EZ Generator is their authoring tool.
Support: Portugal, Estonia, US
Global: 10 offices across the world
They share a lot of content.
Sales and Success don't have trainers, so they use the same content.
New Project: Pipedrive Academy
Learning Paths (proper). A lot of things are possible in TLMS, but not intuitive.
No Learning Path Cover page - everything is separate.
They also host internal trainings hosted by internal coaches. Soft skills, feedback, workshops, etc.
It would be nice to organize and manager sessions through the LMS.
Live Webinar Trainings
Waiting list would be nice. Not a deal breaker.
Reporting is another hugely important aspect.
Portugal legal requirement: 40 hours per year per employee. Auditors will check this.
One single source of truth with all the trainings that have happened.
HRIS: BambooHR, integrating very basically.
Last year they were already window shopping for LMS. Ines watched a demo of Northpas.