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Norm Rasmussen
2023-01-12 17:29:20 -05:00
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CustomerNotes/Walmart.md
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@ -43,7 +43,7 @@
* Where are they struggling with this? How to deploy? What tech to use? What content to use?
* They want to have a resource available on the exact activity
* Scanning is the big topic that is causing a lot of heart burn.
* Travis has setup a group to go through a spark driver's journey to _find_ those inflection and points of frustration to begin figuring out where they can begin testing "on time" training.
* Travis has setup a group to go through a spark driver's journey to _find_ those inflection and points of frustration to begin figuring out where they can begin testing "on time" training.
* Krystal wants to use existing content - chunk it up and separate it out - so that people can be told to go to a specific activity.
* Travis and Krystal recieved "negative" feedback about the RC. But it wasn't really about the RC, but more about _styles_ of trainings - should we have more videos, text, interactive? Are we reaching the right learners with the right type of learning styles?
* [ ] Have design team mock up some micro-learning, right time learning experiences for Walmart team.
@ -126,7 +126,7 @@ Back story to Krystal's requests:
Research Group was quite small but could be indicative of the larger population. As for Demographics, Nichole said that most drivers seem to be college-aged women. Krystal to send their demographics deck and results that was recently completed.
##### Driver's journey
#### Driver's journey
Are there thresholds and milestones - what are they? What makes a driver "experienced"? Is it number of drivers? Number of resources viewed? Something else? Krystal said they have just created something similar and she can send over some documents.
Questions and Thoughts:
@ -291,14 +291,41 @@ Design:
* History of a Driver's Searches --> Might be difficult with webview settings.
* Popular Topics/Discover (see screenshot)
* Once search is started, add topics (All, Video, Text Only, etc)
```
<div style='display: none'>
list of keywords
keyword
kewawdawd
</div>
```
Content:
How can we use existing clips in the new resources? They want to take 10 seconds of a video, clip it to a section that's only showing a certain section, and is that best as a gif or a video.
### Luminate Walmart
Four in the box Model - Quadrants:
1. Business Team
2. Product Team
3. Engineering Team
4. Design Team
For big decisions, we will need people from each quadrant to give their input.
Early on, we might have a lot of conversations with engineers about non-engineering topics to help build their buy-in and optimism with the project.
Stephanie - Business Lead
Jessica Lynn - Jessica.Segura@walmart.com
Eric Wynn
Johnny - Engineering team committed through Feb to another project. So a lot of prep work will have to be done ahead of time. A content drive may need to start first.
Formal Launch Date? 4-8 Weeks is "Awesome" and ideal. But with engineering, they may not be able to commit just yet and couldn't give Scott a range.
In-App is the direction they are going in.
Business Impact?
Engineering was upset that they weren't brought in for the selection process. So for next steps, we will let them set the next cues and steps. They have a lot of questions for Scott and Stephanie.
Travis/Norm wait to hear from Scott about engineering and when they are ready to engage.