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some notes

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Norm Rasmussen
2022-10-31 15:36:34 -04:00
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16
CustomerNotes/G2.md
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@ -124,3 +124,19 @@ They feel like this has been talked about for a longtime. Just waiting for a GO
* Prepping learners for report season
* Course highlight!
* Sending them G2U and sharing course.
## 10/31/2022
### Weekly Sync with Erin
* Newsletter going out soon with two CTA for the G2U.
* This newsletter is focused on product updates and interesting blog posts.
* Another effort for Report Season, showing people the report course.
* There is a "Best Practices" link in G2 that goes to Hubspot.
* [ ] Share Screenshot with Erin from Travis regarding Best Practices link in G2.
* Erin had a question about course:
* G2 profile anatomy course is very long and has a ton of scrolling
* She broke it out into different sections
* They need to measure ENGAGEMENT. "You can engage with a piece of content but not finish it."
* View Metrics are going to be important for them.
* Erin saw a certificate webinar - "How to build out a certificate program?"
* Mentioned having an interactive quizzes that are more than just True/False.
* Should we add a quiz at the activity with the most or least amount of engagement?

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CustomerNotes/Wildhealth.md
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@ -79,3 +79,15 @@ module 7 -> coaching philosophy
* Spreadsheet is a good start (The Look)
* See if we can add in ILT & Submission Data
* Faculty would have to grade based on pass/fail
## 10/31/2022
* Abby PTO: November 7th - 18th
* Confirm if Mike wants to have the meetings while Abby is out
* Abby might add Trei to the meeting on the 14th to go over Analytics updates and the custom dashboard we are creating for them.
* Abby usually handles little IT issues like logins etc.
* Should/Can she send them to NP Support?
* Usual issues are if reset password doesn't work or a course is not accessible.
* Assistant: Baeligh Moburley
* All inquiries will go to Baeleigh first and then passed onto us.
* Anything I can do to help Mike? Nothing yet. He is pumped that Abby and Trei will be getting custom analytics.