norm/Gainsight
1
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Notes from SPS,Keystone,Walmart, and Glassdoor. Changed some templates in my sandbox.

Browse Source
This commit is contained in:
Norm Rasmussen
2023-04-25 18:19:08 -04:00
parent 9c723283ff
commit c78cf84753
12 changed files with 317 additions and 86 deletions
Download Patch File Download Diff File Expand all files Collapse all files

14
CustomerNotes/Glassdoor.md
View File

@ -23,6 +23,16 @@ Phase 2: Cross functional, deeper training for clients who also have CSMs.
Name, Email, Company Name & Company ID - IDEAL parameters.
## 03/27/2023
## 04/24/2023
### Content Implementation
### Implementation
Biggest goal is giving new customers immediate access to the content. They aren't sure how to do that.
Go live is still next week. Better to get access and then collect data later, but now if possible. This is for a
specific customer segment.
During kick off is when university access should begin.
All customers get invited into a 5-email marketing campaign for new users. Onboarding marketing.
Per customer, average of 6 users. 2-4 will be on the kick off call. The other 2 people could be added up to a year
later.