From b8fcfc0707f184f6798f99c52db56af52d8ba852 Mon Sep 17 00:00:00 2001 From: Norm Rasmussen Date: Mon, 14 Nov 2022 18:01:18 -0500 Subject: [PATCH] Added Doordash and have JJ meetings --- CustomerNotes/Artsy.md | 11 ++ CustomerNotes/Bolt.md | 14 ++- CustomerNotes/Doordash.md | 47 +++++++++ CustomerNotes/JJSV.md | 10 +- CustomerNotes/Wildhealth.md | 22 ++++ Scripts/API_Notes/SampleNotes/Flink.md | 97 ++++++++---------- Scripts/API_Notes/conf_functionsonly.py | 3 +- Scripts/TodoMD/todo.py | 2 +- Timetagger/_timetagger/users/norm~bm9ybQ==.db | Bin 180224 -> 184320 bytes Todos.md | 5 + 10 files changed, 153 insertions(+), 58 deletions(-) create mode 100644 CustomerNotes/Doordash.md diff --git a/CustomerNotes/Artsy.md b/CustomerNotes/Artsy.md index cb01e04b..9e5b512a 100644 --- a/CustomerNotes/Artsy.md +++ b/CustomerNotes/Artsy.md @@ -4,3 +4,14 @@ * New to artsy, 3 months, bad onboarding experience * Has a new person started in November and wants to use training on Northpass. * Specifcally creating her own training for her team. + +## 11/10/2022 +### Contract & Training/Gating Discussion +*Training and Gating Topics* +* BambooHR > Northpass +* They are not using milestones to block SCORM content +* They are understanding the difference between gated content with a SCORM file and Northpass +* Taught them how to setup milestones. +* "Where does OpenSesame end and Northpass begin?" +* They may want to test and replace courses with ones that you cannot scrub or skip through videos. +* diff --git a/CustomerNotes/Bolt.md b/CustomerNotes/Bolt.md index 699ea244..52d88734 100644 --- a/CustomerNotes/Bolt.md +++ b/CustomerNotes/Bolt.md @@ -20,4 +20,16 @@ * Shows as complete, but he claims he could not complete. This sounds like a different issue. * Nigerian driver running 8.1, this is the common issue and it _seems_ to be an OS versioning issue * Possibility of the UID/Email not getting added in correctly? - * + +## 11/14/2022 +### Bolt In-App Training Release +* Launching in four markets: Azerbaijan (two languages, RU, AZ), Nigeria, Kenya, UK +* No training exists in France +* France and UK you can't mention "training" they are all suggestions +* "All is under control" +* Vera is back on Wednesday to talk about Arabic course. +* Everyone is waiting anxiously for in-app training +* Contract ends in January, she wanted to release earlier to have more analytics before renewal +* If it goes well, more markets will want this training. +* When everything is in-app, she's expecting higher adoption +* Do African markets adopt differently during the Winter Holidays? They may not celebrate Christmas. diff --git a/CustomerNotes/Doordash.md b/CustomerNotes/Doordash.md new file mode 100644 index 00000000..82ad800b --- /dev/null +++ b/CustomerNotes/Doordash.md @@ -0,0 +1,47 @@ +## 11/14/2022 +### Notes from Travis Meeting +* Jonathan Coath, Dan R, Shawn master +* Main goal is to brainstorm. +* As DD goes into Annual Planning, they try to document the entire dasher flow as a one-source-of-truth document. +* Need to perform the same excercise here. +* They will show us the entire flow and then go screen by screen, analyzing each portion. +*Structure of signup flow* +* App submit: + * Give their name & password plus info + * Choose vehicle transport + * Confirm ID + * Background check + * Final step: active and can dash, they consume education +* Open to any feedback, even if a "page is weird" or has strange formatting. +* Dasher.doordash.com/en-us is the landing page to get them to dash. +* Any education resources along the app submit process? +* DoorDash's philosophy: people are task oriented, so they just have to get through the first stage. +* Beyond that, they want to drive urgency and excitement. +* In the signup flow, they get more questions from certain people and the vehicle they choose. +* Motor Vehicle has a lot more questions and background checks. +* The approval process in DD app is fairly instantaneous +* There are some cases where people have to wait for 24-48 hours for manual review +* Manual approval rate is pretty high +* That wait screen just shows an FAQ link, why not send them to a group of resources/courses? + +#### **The Background Check Flow has the biggest room for opportunity** + +* The Application Processing Screen is a backend check for SSN validity, etc. Usually quick, under 30 seconds +* May take 5 minutes in some cases. +* BCC flow has *much* lower follow through numbers - 50-70%. +* Their goal is "first seven day hours" +* "They" don't like the mess up the flow. +* Jonathan's team is adding some ? in the screens for people to look for help and resources +* There is then the "excitement" screen, and at this people, a dasher is good to start dashing. +* Then comes the Bank Account addition step for them to add how they want to get paid. +* One thing they are considering is encouraging users to download the app earlier and do the signup process within the app. +* First education content is "Increase Customer Rating to Earn More" screen. + +There's another section that they feel like they haven't nailed which is the first dash experience and education portal. +Where are the "Start Dash" and "Accept an Order" pages built? Natively in DoorDash. +Northpass could be the infrastructure and replace what was built by the team. +Quick, bite-sized video content is by far the most successful. +Potentially, Northpass analytics will be more accurate than their inhouse built stuff. + +What Travis isn't seeing from the demo is a more emotional "here's how you're feeling, and here's how we can help." +It's very task-oriented, not person oriented. They need to inject some learning that is more oriented towards the dasher's anxiety and feelings about their first dash. diff --git a/CustomerNotes/JJSV.md b/CustomerNotes/JJSV.md index 8994ad99..19db8a0b 100644 --- a/CustomerNotes/JJSV.md +++ b/CustomerNotes/JJSV.md @@ -39,8 +39,6 @@ Events should be figured out by our demo - * [X] Useful Links - JJ vision Pro, Contact Us, JJI, YouTube * [X] Legal Allyson * [-] Legal Notice needs to change -* [ ] Contact us should go to a FORM not an email - remove link all together for now make it inactive -* [ ] Opt out for emails - Comms Changes * [X] This cant be $250,000k total for global academy * [X] AMER - is LatAm, Ameica, Canada * [X] ASIAPAC - NZ, AU, All of Asia @@ -143,4 +141,10 @@ This is ONLY for the US * URL Encoder: * https%3A%2F%2Fjjsvbucket.s3.us-east-2.amazonaws.com%2FVID_US_EXT_Safe%2Band%2BEffective%2BUse%2BTECNIS%2BSymfony%2BOptiBlue_vFIN_PP2022OTH4993.mp4 * This caused the same issue as above. -* + +## 11/14/2022 +### First 30 minute meeting +* Does the DSAR form and Toll Free number for JnJ or Northpass? We don't have either. +* Can they register this as a sub-site or a separate site? Subsite would be easier +* Melinda out for the next two weeks. +* Other item foro her is playing audio files. Loading into AWS will be easiest, not SCORM. diff --git a/CustomerNotes/Wildhealth.md b/CustomerNotes/Wildhealth.md index 6cf11f42..d0923570 100644 --- a/CustomerNotes/Wildhealth.md +++ b/CustomerNotes/Wildhealth.md @@ -91,3 +91,25 @@ module 7 -> coaching philosophy * Assistant: Baeligh Moburley * All inquiries will go to Baeleigh first and then passed onto us. * Anything I can do to help Mike? Nothing yet. He is pumped that Abby and Trei will be getting custom analytics. + +## 11/14/2022 + +Jan 6th is first event +Zoom Events - Hosted as Events where everyone can see each others faces + +How do events affect userflow? + * Tue-Wed Coaching Sessions + * Mandatory + * Goal is accredidation + * These users will want to sit for a board + * Thursday Webinars, also mandatory, a person can only miss 6 hours of these + * This is asycnchronous vs synchronous content + * Attendance policy: if you miss, you can only miss up to 6 hours of synchronous content + * Videos will be uploaded after + * Students just have to show up and be present in the zoom to count as attended + * Small groups, speaking, faculty joining the breakouts etc + * Interns will be on that for taking attendance + * Wants to track the amount of time a person has attended + +Certifications: + * Are these course based? diff --git a/Scripts/API_Notes/SampleNotes/Flink.md b/Scripts/API_Notes/SampleNotes/Flink.md index 53c29a3d..48c33b26 100644 --- a/Scripts/API_Notes/SampleNotes/Flink.md +++ b/Scripts/API_Notes/SampleNotes/Flink.md @@ -1,5 +1,47 @@ # Flink +## Tasks + +- [X] Need to Hide some courses for an offline assesment +- [-] In person assesment, so score must be hidden - pending not resolved +- [-] contact SE for hiding score - 7 quizzes across 7 different courses +- [X] Turn on search bar for them +- [X] Demo Workflows +- [X] Quiz as Survey functionality and best practices +- [X] Milestones? +- [X] Intro to Marek for Communications Beta +- [X] Map out workflow for duplicate or changing email addresses +- [X] Intro to Clementine and Simon +- [X] Intro to KJ for Analytics changes? +- [X] ILTs are the most important from Netherlands meeting +- [X] Map their categories presentation to Northpass best practices +- [X] Move course to Sandbox for testing - test many courses in carousel + - [X] TESTING / Rider Onboarding - DE (ENG) + - [X] And then 5-6 others at random +- [X] Change Collapsible Menu + - [X] Course Scripts + - [X] Articles > Help Center + - [X] Move Contact to the bottom: Contact, Profile Settings, Sign out + - [X] Rider App +- [X] Add Language Buttons such as in Canva (top right) +* [ ] This is a task #1 +* [ ] This is another task #2 +* [ ] This is a sub task! #3 +* [ ] Here is another task. #4 + +### Notes + +New app launch during July, workforce support +These support apps will have links to Northpass +Customizable HTML web page +With learning paths courses are more sustainable +LP good for grouping certain content +How about setting up a certain groups +They are rethinking groups and need to transition their group hierarchy +Advised to start at the highest level and most broad groups, then add people to "sub groups" to get more specific questions +Figma file questions +They need more training and enablement They will follow up for Figma files and setting those up for design + ## 07/07/2022 * MCA COLUMN ORDER: @@ -174,7 +216,7 @@ These are new notes to test an update function * Item 4 * Item Item -## 11/07/2022 +## 11/14/2022 ### Meeting Heading: Topics for discussion * This is an item * This is another item @@ -184,59 +226,10 @@ These are new notes to test an update function * Item 3 * Discussion points * More discussion points - -### New Heading + - +### New Heading This is more text This is yet again more text but longer * To do item * To Three item - - - -## Tasks - -- [X] Need to Hide some courses for an offline assesment -- [-] In person assesment, so score must be hidden - pending not resolved -- [-] contact SE for hiding score - 7 quizzes across 7 different courses -- [X] Turn on search bar for them -- [X] Demo Workflows -- [X] Quiz as Survey functionality and best practices -- [X] Milestones? -- [X] Intro to Marek for Communications Beta -- [X] Map out workflow for duplicate or changing email addresses -- [X] Intro to Clementine and Simon -- [X] Intro to KJ for Analytics changes? -- [X] ILTs are the most important from Netherlands meeting -- [X] Map their categories presentation to Northpass best practices -- [X] Move course to Sandbox for testing - test many courses in carousel - - [X] TESTING / Rider Onboarding - DE (ENG) - - [X] And then 5-6 others at random -- [X] Change Collapsible Menu - - [X] Course Scripts - - [X] Articles > Help Center - - [X] Move Contact to the bottom: Contact, Profile Settings, Sign out - - [X] Rider App -- [X] Add Language Buttons such as in Canva (top right) -* [ ] This is a task #1 -* [ ] This is another task #2 -* [ ] This is a sub task! #3 -* [ ] Here is another task. #4 - - -### Notes - -New app launch during July, workforce support -These support apps will have links to Northpass -Customizable HTML web page -With learning paths courses are more sustainable -LP good for grouping certain content -How about setting up a certain groups -They are rethinking groups and need to transition their group hierarchy -Advised to start at the highest level and most broad groups, then add people to "sub groups" to get more specific questions -Figma file questions -They need more training and enablement They will follow up for Figma files and setting those up for design -,[Name](2022-10-17_name.md) - - notes = notes.read() - diff --git a/Scripts/API_Notes/conf_functionsonly.py b/Scripts/API_Notes/conf_functionsonly.py index a935548e..3de51411 100644 --- a/Scripts/API_Notes/conf_functionsonly.py +++ b/Scripts/API_Notes/conf_functionsonly.py @@ -12,7 +12,7 @@ rootdir = "/Users/normrasmussen/Documents/Northpass/Scripts/API_Notes/SampleNote def findheadings(): headingsarray = [] - with open(rootdir + "G2.md", "r") as myfile: + with open(rootdir + "Flink.md", "r") as myfile: file = myfile.readlines() for headings in file: if "##" in headings: @@ -38,6 +38,7 @@ def noteSections(rootdir): def mdConvert(rootdir, notes): conversion = markdown.markdown(notes) print(notes) + # Add Conversion variable to payload for hubspot. Copy functions from the other files. if __name__ == "__main__": noteSections(rootdir) diff --git a/Scripts/TodoMD/todo.py b/Scripts/TodoMD/todo.py index fe70372b..719a0c87 100644 --- a/Scripts/TodoMD/todo.py +++ b/Scripts/TodoMD/todo.py @@ -11,7 +11,7 @@ from datetime import date rootdir = "/Users/normrasmussen/Documents/Northpass/CustomerNotes/" todoDir = "/Users/normrasmussen/Documents/Northpass/" input = sys.argv[1] -company = input.split("/")[6] +company = input.split("/")[1] print(company) def findCompany(rootdir, company): diff --git a/Timetagger/_timetagger/users/norm~bm9ybQ==.db b/Timetagger/_timetagger/users/norm~bm9ybQ==.db index 43cf53454368cc158f80b9b670eaeb3bcf1657e4..f1e47624ad35ec4e4c46d8bd80b40576895ce3e0 100644 GIT binary patch delta 4646 zcma)AYj_mp6`u3W%>cNs3CT6-0{SLoGLbs(=EDMM`bY%x2bS_|+fFbH0~vcF%dw zdoGh@%Ph;bSl0IAKV=wZ*z-vv;L|r|Y#kxu={M|T{Fh0NDYJiIA7Wc;y=9$h>9h1L=}1(#qjCC(s*jzy`@t&<^qR(F&jnI81swOHzzMw0tl;uUI{(FCN+y z>puFQa-v!(Qca<1#L+B>JQ*tuy3-~-owph6(zQ?2FSAJ*M>p;-B6HKmGkuv3CZ^hc zlIgJj*0$Ydwl1_>v=o{TnIAB%6uuXx8Q(X$4Vw)DOyfh`=Uf*1I@_D9fbXTa*yXe% z2~0)lqwBM0kI8?0N%HKOi;~llk~JVXB`LYK5fPWq7w~#Sf53xCqbrJdL{U@_cN7ub zsUkgjnDlFoJm7P9eO|BA?_Qez`8ny-iwDmJL)lU=ls_HAHsOb1T4IffE%io@%bZx5 zU(u8?De8v?=>71zeWF+IN2=eSs`JC^X7LgQKlB|C@G4IP98S02>klY?w6ARG@&rSr zmx7_1{^7>=kAw8^pH@jFosx90qh0cTNTn~2((qqC{G69=c1q#xe?1A(ny%GS^@$B8 zxW@E`@eJIMgp&@A%Vl;VleOX9Cr5#D;-r<2OX20G-UlVI8}R>H>Bur-3ST+h$0GEC ze8$|*v{Dkz59N0XB$_YD*AJ3dqt^_1Oiw0En6PP$a9fxL1*%wpujEc}es&97WO))Y z9*e25e}+H*vMtuS2)%4pzqu%HVP(_eriNfNVH%)Mn8)W1xb+EBWTH!$dWU}EhW?6h z@BzOgkm`2&1FCS=75?1ogd&35TnCgr~0;c|-sw^L2kwuBtpT&$}B!BE`>`A`)(3N*GB-B~(| zxPX2=n^0MJwx3EV0DSH5wX0|q3E?Dx-Z<`-9ts)J= zPr_8=G2>9f1_Q*@@^iS4-~@P?t;kKOMI{D|F;(19q~_xYHAUmf%hI#PJw7EGvIgiw z_PGM0Pp1u^%k9;NtlpvRFOdXnC(0q!;YxL<`aFs<_U3#vxg{9dekVLBnVDBH7 z-AW&;!%#nphmGb^%)J2{T^x#b9_C_vM)uf@%%+^EV;Z1$Obj?95{))o(eLv6b)r@7 z(3VV+Fx9J=9*5`>(LJ@z?S6j7?T>?@ZP;>O$x!sympQ;-C7-gV*>>9EtxsCM#X<3= zImxt2_*tkno-htK>@ZmPMckKMCN`2DqzNuVE^`1mUZko``Z@DC+3tavgkEw%o7^D6 zDwZB}!g~3a01zW>azoo&BLR|9`MXRX<}h$0$|Uqs>9*Hwec7JY7Rz^Vl{<|+ z>>zX4e7|Y6a8sF5P-1-8K=~TlIfOh-pX>smsBH1r!m92zc@AxP16w+9I~a8w?#fr+lL0vV7u%!r8UO3!-jmfZi>I9eqVB?NuG*QMWX{ zy4@ZKmwe&!a=Of3JRr4C^=T>G! zgV6weFwp{trdkxSLFr3EDH63-mHy;+1w0O?*Xwb))Hc3L?mEK+Lz{?F81l3GVWBNf zEe)A)f5-XxMocw)Lt{H&2nM!TeyamKFey52YRl^yC*(GiN8Qu_y_=qZFV&@!f+rw) z^lmD5=!HWhaRByHU#jSExxCm{e2O01c7He-lRZVi&vtof7c5V-*+hsZ>lxNyxNO-? zt>>XXv96#)&chC~ESl`oT;y>VaS%=x1h5rgaa*tSEvQ*h~WamX#WU`n^qP7ImH?Kg70%*gXUbzAp z3ZPXZ4P1qcW(2g6f~K~*DQI<7etB6&0h)#LiYClj&{&M-#Ne2W(S?i0qM27&KdWg{ zap%lfIU9_@np#ZzYI z&76m(R=9HfHMmX;cli{C&!@t5q=-+UMc2VWct3seI+PMVLq3N%mx7OJ(nE7rZf5=b z^g89sv`nL^6`DNh7VJqg_lEBn_>LVwR#3r7hHy~M9HZ$@SSU@uD9G>b#mB4immb3B#FVoeHAm?{)Ii$w##-ObC|}DB*}#7LwRo>m6QwF2zUJiz)UXx4Gi313~L|&0W zej>_3yB2*~C5_8%lecD*pb5enV1F?3_AYI_fjW}l1Tx^Jq%;dp2 z&&gY3p^cS)91J!iE*i|++zi<`mrMpaV;&^n-OGd)%?G|2=ZBVz7?w*^78WfLk@LQ4 zEeVnHD;Zh>BIj*qHS#0pwRsxxk#pS!tqDZVHT^ZdmGcvdsx-1A7p832h>n~m?$bz) zoJ$Hcf+OeRG>zQIIe&VT*OBwdQ8TN?zU=>reg6@C?7Q0av2Q!8k9`x-$G);rAA8LJ zee9)|?umWM%lE`C=wmM_(8pfH65SrC(!TK|1@|Y!;?B^92hH_OtdhDr_M` z<yVA&S|ORA4#}VDEEC1r$5!{Qk#xiz`@YU#$ae| z9{Vao(E~|72kvTBTJh%XRP6D1lWYJ!T6rHaM{ z7QreSQy=3HbqNLg~ZJ;N95y$Uddjc&wU^o5DL6zL982#rmxwe%~?b1k;x$)imYe;?dnCf*dnEMOf}$b;me+;J)M7rPggL+w_@{ z#zwtIe^EOpf2NHf$6%_|U;UkGDof>L=_ng^7+2FzPH&e4Gn#su8saS-C91HNpRb}H zU0{KocTWYlZ)SN7SV0SO>ZpFE*4K0LEYMZ$n|%#ut}8z4kC%YHda=?^G6JR$YF>&{ z;hvmM_6fd=dImn3!QKv_ZEc3H_3pFE$Oy>EQItT?-Sv9`34=NbFi^Vf26;lb!ai_c0qQbd|n=qTs*VaU6(Q85D`2|=b(b&vtett02n@k%7+vEH!BS{%k~`Kp=!Ds2)*UOuY&Hjq;(kZCzCgR8jaK)oj#2_$@^yKvbU<<;myMqZ z*y``_ZGwI!%kMygH77tNTQCl)dHOIYK%O!JHc5PbB7oMM1mGPLkkLxyG17kMmcl)S z0XdCMB)(y5f6K>8)7Z{nID1fZb-K5(jS4uuORtNyPov>Uf{zHU7pPMr&IWwnpvRGymzB2#y>4gjJ%a1#xmdu$pXYt(U?1zt|QzuP* z<>fgkB_ixsDNAxo3vw4bhTp+|I)n%~ds*I$1sMfPoS**?$HVSH56ZpDbi&LYNMloa zAdZ#yKt8`MOqqJUBlz^c!=ce~xYR_L8;?UxX%JSzKVUZL@VAM7X88y4m;gSn_cZXP z1e|OKMUs;!-|;MPKXoUF2?}9-lW?G_tW<-@Nq;LKu4A7xVl|&O9-k4%O!)d_e1w!e zTg_hGjdlFsM4Vy3J6y@dEMR4M_%tug!yp4;t1sBQ379t@RNn8`cuN`u*GOMTlCaQT zWlb`htE=ueF5&rvVVY1+8 zsA1Ro0cDv{P{kk=>eX`3Ku|e2-Il)3+9lL#I?ovJP0+N63bl%3Qt{zCrl}@ zQ}%y5>+yJ`1|=k%e2UC%z!*j3fD)eAfMY