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Update Luminate's completion banner, but still need to make it downloadable with a click. G2 and Luminate notes. Todos.

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Norm Rasmussen
2024-03-12 16:51:58 -04:00
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CustomerNotes/G2/G2.md
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@ -541,3 +541,16 @@ Needs it ASAP.
FEAT: Help with reports on monthly basis so they aren't surprised by engagement metrics at EOQ.
* Scaled CS model is being rolled out.
FEAT: Empty groups with people for account-based analytics.
## 03/12/2024
* Erin's plan was to get the courses for marketers up, but instead of 3 courses will be doing 2.
* Paid promotions for G2U - ads on LinkedIn for customers at Director Level and up.
* Demand gen team is working on customer expansion
* This idea came from Erin and Katlin. VP of Revenue Marketing.
* First week of April, re-engagement email for certifications.
* Once G2 for customer marketers course is live, appcue to admins.
* Erin was talking with product folks and pull out
* Scaled CS Model:
* Tier 1: CSM and AM
* Tier 2-4: Various levels of support