Finalized Confluence Script and Started Skuid
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Norm Rasmussen
@ -42,166 +42,8 @@ Advised to start at the highest level and most broad groups, then add people to
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Figma file questions
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They need more training and enablement They will follow up for Figma files and setting those up for design
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## 07/07/2022
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* MCA COLUMN ORDER:
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* School ID
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* Learner Name
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* Email
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* SSO UID
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* Groups
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* Course Name
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* Course Version
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* Enrollment Day
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* Attempt STart
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* Attempt End
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* Attempt Number
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* Course Progress
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* Last Activity
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* Last Activity Date
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Align on points of contact
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Concerns? They are the main contact for all back end structure and content
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Some teams - Simon's team for example - are country managers, such as Netherlands
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Workload balance - should someone else be working with Simon?
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Patrycja for urgent things? Can Anna keep working with Patrycja
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Simon's requests are not a priority sometimes
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Flink needs to align with the market and some concerns are not right now
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Priority right now is revamping everything in Northpass
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Camila and Soner are main POCs for *everything* within Northpass
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AGENDA FOR EACH WEEKLY MEETING - align that the markets priorities and requests are actuall priorities
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Canva Demo
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Logic for beginner, if you complete half of the must haves, you're at level X
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All within northpass courses
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Rider APP > open mobile app
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If desktop > go to a URL
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Can we setup a login of button groups?
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Course Scripts : a need/vision, they want to read transcript of courses
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Can we add duration on course card within LP overview page?
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Events are a new push
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- Talks from Hub Managers
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- Already fruitful for netherlands
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- Will be used by other markets
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- Main district (Germany) were not involved in the events originally, and now they will be aligning on strategy
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-
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Analytics, need hub based metrics to give to the managers
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Soner - one of the priorities are the reports he asked for
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** Quiz hiding the score: **
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- If it is too hard, don't worry
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- This is a one-time case
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- Not super high priorty
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- Doesn't make sense to push for this right now
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Front end layout - let them know what is possible
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Next steps is categories, groups, and labels
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They need to clean these labels, make them easier to understand
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Filter by certain category labels i.e Marketing courses, etc
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HM = Hub Manager
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IA = Inventory Associate
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Hub manager should any analytical view of the rest of the countries roles, aka they should be a manager in Northpass
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From a learning perspective, there are no sub groups, HMs dont take Shift Lead Courses
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They should then filter by
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Two main labels for learning, Market Label & Language Label
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They need it to be cleaner for the backend
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People should be able to see multiple languages
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There are multiple flows - HQ Cascade Content & HQ Diverse Content
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Soner's suggestion, Each course is a contact in your phone and then you add different fields, so must have is just a label or category or ribbon
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The most important thing is a clean view to see what their first/must complete courses are
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All courses exist within this Matrix of circle courses
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Eventually, they want hub managers to have a clean view of their employees, aka their hub
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SAP is the goal for single source of truth for data
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Zapier, Quinyx, BambooHR,
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Okta is coming for SSO for access
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_Overall Deadline_
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Everything before Q4, SSO, Frontend
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Context, they want to have everything setup in Northpass by Q4 because they are working on sustainability titles and their launch can be really clean in Q4.
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Single Course Analysis - because they wanted a dashboard
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Course Completion - because they wanted to see who completed it
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* Course completion NO should show up regardless of attempt start
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## 07/26/2022
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Training and Content Team for Netherlands, Switzerland, Austria
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2nd biggest market with 65 hubspot. German is the biggest with 100+.
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Distribution/Hub manager for Netherlands
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Has some bottle necks:
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- MCA and 5000 entries
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- Learning Path Analysis
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They manage everything from a google sheet
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Hub managers have access to this google sheet
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Currently manually sending emails and follow ups - NP communications are weak
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Looker account within Flink, how can we get the data into Looker? (Upsell a Secure Data Transfer)
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Scheduled Delivery would be great too
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This would be useless if the the values (of location) are not in there. Can we do a scheduled delivery of an analytic with property filtered
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Source of truth is Big Query or Looker for the country manager and job title (HUB)
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Can we API into the properties?
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Wants weekly analytics -
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Other Hot topics in the Netherlands:
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- Frustrations with ILTs
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- People can register for multiple sessions within an event (they shouldn't be able to)
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- Can we prevent them from multiple sessions?
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- Simon doesn't have the admin possiblity to unregister people from sessions
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- He wants to register and unregister people
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- If Simon increases the number of seats, that person can't re-register because they have already been denied
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- Waiting list isn't good because a denial is a forever denial
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- Needs to create a custom notification for a confirmation. They have a confirmation that they have booked, but no confirmation of the dates, link, time etc.
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- In order for the people to get this on their agenda, they have to click add to calendar, it should be doing it automatically (this is what other LMS do)
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- Very frustrated with the manual work, so much so that they aren't going to use it at all anymore. Just using it on a calendar invite on their own.
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- Don't like that you need multiple courses per language.
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- Quizzes: needing multiple quiz for every language.
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## 08/11/2022
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* Reporting
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* They are combining course a, b, and c into a new course A -OPPOSITE
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* If course a is complete, then new courses a, b, and c need to be completed
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* So everyone who has already completed those courses needs to be marked as complete in course A
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* How can we mark someone as complete?
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* People should be enrolled in the new course
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* Courses
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* number of enrollments
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* Ask soner
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* Needs info on events
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* Upcoming on the global level
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## 09/22/2022
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* Banner Width smaller
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* Mobile view search bar becomes too short - Phone view
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* Chevron Carousel is okay for many courses
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* Embed our Workforce Contact
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* If you click contact, it will send them to a website hosted by Flink
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* Soner to send brand guidelines & which buttons should be removed from collapsible menu
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* Questions about Preview as Manager vs Learner
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* Allow them to update FAQ on their own
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* collapsible menu not showing in mobile
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## 10/06/2022
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* Cami and Soner to pull their own analytics
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* Unsure what those key metrics are
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* However, they currently look at:
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* Completion % of courses
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* Number of completed courses
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* Planning needs to happen about what those analytics are
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* Main priorities, cateogries, ensure the front end is "Flinky",
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* Reduce banner slightly, Cami to send a picture of what she wants
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* They want to launch ASAP, but need to find a window that works best
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* Wednesdays are generally slow and could be a good transfer day
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* Wednesday 10/19 - tentative
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THIS IS NEW TEXT AS A TEST!!!!
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## 10/13/2022
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* Soner to work on communications plan and roll out
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