Notes and Scripts Baby
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# DoubleVerify
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# DoubleVerify
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- google sheets formula to add True/False to a cell if previous cell has a DV email or not - =IF(REGEXMATCH(B4, "@doubleverify"), True, False)
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* Request from Rachel for Custom Report via Looker
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- Request from Rachel for Custom Report via Looker
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· Date Range: Last 30 Days
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· Learner Name
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· Learner Email (please exclude anyone with an @doubleverify.com email address – looking for non-DV team members only)
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· Course Progress
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· Course Name
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· Course Name
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## 7/14/2022
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## 7/14/2022
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### Demo with Mark Protus
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Integration with LI Learning
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Wants to stay within LMS and consume LinkedIn Learning content
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Build learning paths using linked in cirricula and them make them availble within Northpass
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Utilize BBHR integration
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COmpliance training would be via LinkedIn Learning and Traliant
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Wants to stay within LMS and consume LinkedIn Learning content
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Build learning paths using linked in cirricula and them make them availble within Northpass
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Utilize BBHR integration
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COmpliance training would be via LinkedIn Learning and Traliant
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Know4 bet
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## 7/18/2022
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### Meeting with Mark Protus, New SVP of L&D
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Questions about usability
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Do we have a common database or individual databases per customer?
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- common
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@ -27,8 +31,9 @@ Thinks the user experience isnt the best, espeically as it relates to SCORM
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Conflicting table of contents with SCORM files
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Both have Continue buttons at the bottom of the screen which is confusing
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They refuse to put in milestones for some reason
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- [X] How can we provide the smoothest SCORM format and experience?
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- [X] Send him best practices for SCORM files
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- [X] Send him best practices for SCORM files
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Shot down my questions about what HIS ideal SCORM experience is.
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What settings need to be set to export and allow auto-full screen in SCORM?
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@ -36,66 +41,97 @@ Best Practices for SCORM? Whta are other clients doing
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Share as many best practices.
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They are moving in the direction of SCORM only
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And a microlearning approach
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And a microlearning approach
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From a learner's perspective, if he's authenticated as himself, how can we serve up perscriptive learning?
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Other things to share:
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- [X] Screenshots of other academies
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- [X] Vidyard
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- [X] Vidyard
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Send best practices
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Examples - vineyard recordings
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What are other enterprise clients doing that’s successful?
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TOC and Continue buttons are confusing
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TOC and Continue buttons are confusing
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Same with surveys - continue button is confusing
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New browser window -
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They cannot check if they actually completed the SCORM package or not
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How to check in analytics
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New browser window -
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They cannot check if they actually completed the SCORM package or not
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How to check in analytics
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He wants to add timeframe for when they have to complete next training?
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Quizzes - how can we take out SCORM data
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## 7/21/2022
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### Siying Mark SCORM Asks
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Embedding Questions regarding SCORM files
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Embedding Questions regarding SCORM files
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- They want to see what quick solutions there are to adding a RISE course in Northpass
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- Want to start creating those courses in RISE
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- Want to start creating those courses in RISE
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- Per Course Settings (such as full screen)
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* What are their needs?
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- For a RISE course, once they hit start, auto-full screen
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- No Northpass TOC
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- Only make Continue Button once a certain percentage completion happens
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- Hide any milestone messaging
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- Complete/Incomplete,
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- Optimal experience is:
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- Once Rise Starts, All NP controls hide
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- once they complete the SCORM file, continue is hit auto, or auto end of course screen
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- They won't be using quizzes consistently
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- CLick here to end course should go back to main dashboard
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- SCORM Analytic is no longer there for Siying
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- What are their needs?
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- For a RISE course, once they hit start, auto-full screen
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- No Northpass TOC
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- Only make Continue Button once a certain percentage completion happens
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- Hide any milestone messaging
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- Complete/Incomplete,
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- Optimal experience is:
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- Once Rise Starts, All NP controls hide
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- once they complete the SCORM file, continue is hit auto, or auto end of course screen
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- They won't be using quizzes consistently
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- CLick here to end course should go back to main dashboard
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- SCORM Analytic is no longer there for Siying
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* Question from Mark
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- .corp and .com issues with Okta
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- Question from Mark
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- .corp and .com issues with Okta
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## 11/3/2022
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### Temp Check with Siying
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* The entire company is really just focused on data
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* Getting more Data to stakeholders and to the right people
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* How can Siying's team empower managers to collect their own data?
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* Content is also building very quickly and the content is very tailored to specific people.
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* Not easy to create new groups and add people. No cloning of courses.
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* More people are involved with Rise Development and Creating Courses.
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* Rise & Northpass are not really compatible, nor is SCORM in general.
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* To allow the hiding of TOC, DV has to raise a ticket to Northpass to request it. This is done on a case by case basis.
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* They want more control over everything. Everything is a workaround. They want to be able to quickly change things.
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* Siying doesn't always get prep time for things, so it doesn't behoove her to submit a ticket etc.
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* A lot of courses assigned to a lot of different people, multiple pages of courses.
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* Cannot filter courses well, especially when resetting course progress. They have to change the course name temporarily to something that starts with A so that it shows up higher in the list.
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* All the dropdowns are not user friendly because with long lists, it is glitchy and doesn't show all the courses.
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* SCORM Pacages hurdles:
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* They can't easily add SCORM packages to the course because it doesn't show up in alphabetical order
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* The names are not easily readable, you have to scroll very carefully to find the right course.
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* Siying is literally preventing her boss from using Northpass so he doesn't throw it out of the window before the contract is over.
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* They have a new VP of Talent Management with them onsite and they will know by next week if they are keeping Northpass or not.
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* They are currently in budgeting season.
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* Next sync in 2 weeks.
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- The entire company is really just focused on data
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- Getting more Data to stakeholders and to the right people
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- How can Siying's team empower managers to collect their own data?
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- Content is also building very quickly and the content is very tailored to specific people.
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- Not easy to create new groups and add people. No cloning of courses.
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- More people are involved with Rise Development and Creating Courses.
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- Rise & Northpass are not really compatible, nor is SCORM in general.
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- To allow the hiding of TOC, DV has to raise a ticket to Northpass to request it. This is done on a case by case basis.
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- They want more control over everything. Everything is a workaround. They want to be able to quickly change things.
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- Siying doesn't always get prep time for things, so it doesn't behoove her to submit a ticket etc.
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- A lot of courses assigned to a lot of different people, multiple pages of courses.
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- Cannot filter courses well, especially when resetting course progress. They have to change the course name temporarily to something that starts with A so that it shows up higher in the list.
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- All the dropdowns are not user friendly because with long lists, it is glitchy and doesn't show all the courses.
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- SCORM Pacages hurdles:
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- They can't easily add SCORM packages to the course because it doesn't show up in alphabetical order
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- The names are not easily readable, you have to scroll very carefully to find the right course.
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- Siying is literally preventing her boss from using Northpass so he doesn't throw it out of the window before the contract is over.
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- They have a new VP of Talent Management with them onsite and they will know by next week if they are keeping Northpass or not.
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- They are currently in budgeting season.
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- Next sync in 2 weeks.
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## 01/11/2023
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### Random Conversations
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Mark: Churning from Northpass, they are implementing Fuse
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Contract Renewal Date: 04/01/2023
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Feedback:
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- SCORM reporting
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- Ability to create reporting not accurate or good enough. Causational and Correlation Data - does leadership training lead to promotions, etc? Giving reports to managers not really easy.
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- Lots of "gotchas"
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- They need rich search (find across multiple platforms) and community functionality with experts and asking people for information.
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- Taylor: challenges with reporting
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TODO: Send extension contract for one-two months.
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Time line Needs (3 primary things):
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- Assistant with exporting all the right data off of Northpass.
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- Siying and Rachel has a list of the courses. But how about data and progress?
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- Can Fuse transfer over progress data?
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- Export CSVs per course? or Group?
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TODO: Ask what the data set should be.
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TODO: Ask Charlie for Course CSV (Just like Walmart)
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