small random changes
This commit is contained in:
163
CustomerNotes.md
163
CustomerNotes.md
@ -102,6 +102,24 @@ Conor off this Friday
|
|||||||
|
|
||||||
November Launch of Last Course - Conor's goal
|
November Launch of Last Course - Conor's goal
|
||||||
|
|
||||||
|
## Meeting with Will regarding Data flow
|
||||||
|
Everything flows into Hubspot
|
||||||
|
But not really into Salesforce
|
||||||
|
Salesforce is their main CRM
|
||||||
|
- Reps go into SFDC & Outreach
|
||||||
|
- Reps should know what course they have or haven't completed yet
|
||||||
|
- But wants this to be on the campaign level
|
||||||
|
How it is currently setup:
|
||||||
|
- Hubspot form on website, someone fills out the form
|
||||||
|
- Form fills associated with campaign in Salesforce
|
||||||
|
- In SFDC, he only gets when someone is registered for a course, no completed
|
||||||
|
- Campaign structure is based on course name
|
||||||
|
-
|
||||||
|
Registration page - embed a hubspot form?
|
||||||
|
|
||||||
|
|
||||||
|
Hubspot is just for marketing
|
||||||
|
|
||||||
## Meeting with Sheila regarding Analytics and Hubspot
|
## Meeting with Sheila regarding Analytics and Hubspot
|
||||||
- [ ] Pull single course analysis with all versions lumped into one
|
- [ ] Pull single course analysis with all versions lumped into one
|
||||||
- [ ] Can we pull all versions with date range?
|
- [ ] Can we pull all versions with date range?
|
||||||
@ -190,6 +208,48 @@ How to check in analytics
|
|||||||
He wants to add timeframe for when they have to complete next training?
|
He wants to add timeframe for when they have to complete next training?
|
||||||
Quizzes - how can we take out SCORM data?
|
Quizzes - how can we take out SCORM data?
|
||||||
|
|
||||||
|
## Siying regarding Mark & Temperature Check
|
||||||
|
- Big Focus is scalability
|
||||||
|
- Moving tom Storyline to Rise
|
||||||
|
* Not all courses will be going to Rise
|
||||||
|
* Need customizability on course-based full screen settings SCORM
|
||||||
|
* This would be very impactful
|
||||||
|
- Mark could be concerned about the Rise courses being a better experience for learners
|
||||||
|
- Siying raised ticket regarding full screen with SCORM files
|
||||||
|
- Second thing, how to enable people managers?
|
||||||
|
* The ppl manager will have more responsibility for their employees journey
|
||||||
|
* No organizational structure in NP
|
||||||
|
* HR Ops should be joining the learning team
|
||||||
|
* If BBHR was connected to Okta, the learner account would be messed up
|
||||||
|
* Those people should have a dashboard to see how the team is doing
|
||||||
|
* A learner's dashboard - like what they need to complete, etc
|
||||||
|
* Eric previously told them it would be extra money, this was before they were enterprise
|
||||||
|
* They have some courses with credentials, but it isn't visualized
|
||||||
|
* How to visualize their certs and completions etc
|
||||||
|
* Checklist for the learners too
|
||||||
|
- Third thing, Data Collection and Specificty
|
||||||
|
* Collecting data from SCORM package, they want more details
|
||||||
|
* How can they collaborate the SCORM functionality into Northpass Data
|
||||||
|
* Currently, they can create Northpass quizzes, but it needs to be shared with external stakeholders
|
||||||
|
* They don't like scheduled reporting?
|
||||||
|
* The team that recieves the reports prefers survey monkey
|
||||||
|
* How to quickly generate data and more robust data points
|
||||||
|
* Faster insights - more vizualisations
|
||||||
|
* This is to share with others that don't have backend access
|
||||||
|
* The admin dash for a manager is too confusing, it needs to be simpler
|
||||||
|
* Maybe not going into the backend, but an easier way to share this information
|
||||||
|
* Example: Survey Monkey has a link where you can share a link that has analytics easily available
|
||||||
|
* The link is dynamic and you don't have to update the content everytime to send it along
|
||||||
|
* Graphics are automated in the background of SurveyMonkey
|
||||||
|
* Siying is getting pressure from others to use SurveyMonkey as the standard approach for learning and assesments
|
||||||
|
* Data Privacy for SurveyMonkey, is it safe to share?
|
||||||
|
|
||||||
|
Mark wants to use Rise more. With all the above and the full-screen settings with Rise is making it harder to use the table of contents, then with all the layout, and then the assesment outside of the SCORM package feels jarring
|
||||||
|
|
||||||
|
## Okta Errors
|
||||||
|
Who should be on the call - Sowmya, Yoav, Lukasz
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
# Dept Agency
|
# Dept Agency
|
||||||
Thought Iorad was included, not an additional cost
|
Thought Iorad was included, not an additional cost
|
||||||
@ -254,13 +314,11 @@ Gabriel's Final Example:
|
|||||||
- There's no way we can give access to a group pre-activation
|
- There's no way we can give access to a group pre-activation
|
||||||
- Best bet is to give them access to entire
|
- Best bet is to give them access to entire
|
||||||
|
|
||||||
|
|
||||||
Questions to Kayla
|
Questions to Kayla
|
||||||
- Why create after click? Why not activate someone when they sign on with Swift
|
- Why create after click? Why not activate someone when they sign on with Swift
|
||||||
- Best course is webhook when activat
|
- Best course is webhook when activat
|
||||||
- What other options do we have to activate people?
|
- What other options do we have to activate people?
|
||||||
|
|
||||||
|
|
||||||
Meeting with Kayla at 3:00pm 6/28/2022
|
Meeting with Kayla at 3:00pm 6/28/2022
|
||||||
- Hasn't had time to go over some of the things she wanted to
|
- Hasn't had time to go over some of the things she wanted to
|
||||||
1. new templates wants turned on
|
1. new templates wants turned on
|
||||||
@ -271,6 +329,25 @@ Meeting with Kayla at 3:00pm 6/28/2022
|
|||||||
6. The normal box takes up too much of the screen and is wasting space
|
6. The normal box takes up too much of the screen and is wasting space
|
||||||
7. Autofull screen script not working consistently - it works upon refresh
|
7. Autofull screen script not working consistently - it works upon refresh
|
||||||
|
|
||||||
|
Is there a specific location for a certification for a course for a person?
|
||||||
|
Not just an S3 bucket general image?
|
||||||
|
Can we pass variables into the end of course screen RTE?
|
||||||
|
Skilljar experience - https://verify.skilljar.com/c/mtond85h86ap which adds to LinkedIn
|
||||||
|
Coursera Plus certification?
|
||||||
|
|
||||||
|
Gif not working
|
||||||
|
(size <10mb)
|
||||||
|
|
||||||
|
Course order
|
||||||
|
Subsections
|
||||||
|
1. Onboarding
|
||||||
|
2. Key Features
|
||||||
|
3. Clinical Content
|
||||||
|
4. Additional Resources
|
||||||
|
|
||||||
|
Subheadings between them -
|
||||||
|
Add progress filter
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
# Wild Health
|
# Wild Health
|
||||||
@ -474,6 +551,37 @@ Chris' team uses Figma pretty heavily
|
|||||||
Launch is August 29th (week of)
|
Launch is August 29th (week of)
|
||||||
Vegas Conference - 1st week of September - September 13th
|
Vegas Conference - 1st week of September - September 13th
|
||||||
|
|
||||||
|
## Meeting with Chris Campbell
|
||||||
|
Full embed Ideally
|
||||||
|
Either via API or embed
|
||||||
|
Open either way to the various options
|
||||||
|
- [ ] Requested an overview deck
|
||||||
|
- [ ] Has reviewed Developer Docs
|
||||||
|
Quantuvos app, video session and can join to take it
|
||||||
|
|
||||||
|
* SSO *
|
||||||
|
Auth0 -
|
||||||
|
They need to provide us with designs and he will reference other apps that have and he has been built
|
||||||
|
Wants to align nomenclature and definitions between our company and theirs
|
||||||
|
For Quantuvos, a program is a coaching application
|
||||||
|
They work with company A, and they want all mid-level managers to be upper level by theend of the year
|
||||||
|
Then 3 groups - IT, sales, and HR managers, those are each different programs and should have access to different types of content in Northpass
|
||||||
|
- [ ] Create a draw.io diagram for their programs and how it would map to groups.
|
||||||
|
|
||||||
|
Will they piece meal or full embed?
|
||||||
|
Full embed out of the gate and then add elements later on
|
||||||
|
API to show assignments or courses based on the learner in their app
|
||||||
|
"Customer Admin" = A quantuvos rep that manages their program
|
||||||
|
Can a manager access the media library? How do they "edit" courses?
|
||||||
|
How about limited access to media library stuff?
|
||||||
|
|
||||||
|
What are coaches responsibility?
|
||||||
|
Is a 1:1 assignment? There are no rules, 1 coach to many
|
||||||
|
And multiple coaches to multiple clients
|
||||||
|
Sounds like they are similar to CSM
|
||||||
|
And 2 coaches on 5 clients who are managing the same account but their subsets will be different.
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
### Where is content?
|
### Where is content?
|
||||||
|
|
||||||
@ -536,8 +644,31 @@ Import errors from the SFDC side
|
|||||||
|
|
||||||
# Flink
|
# Flink
|
||||||
|
|
||||||
## Tasks
|
## Weekly Meetings with Camila and Soner
|
||||||
|
Align on points of contact
|
||||||
|
Concerns? They are the main contact for all back end structure and content
|
||||||
|
Some teams - Simon's team for example - are country managers, such as Netherlands
|
||||||
|
Workload balance - should someone else be working with Simon?
|
||||||
|
Patrycja for urgent things? Can Anna keep working with Patrycja
|
||||||
|
|
||||||
|
Simon's requests are not a priority sometimes
|
||||||
|
Flink needs to align with the market and some concerns are not right now
|
||||||
|
Priority right now is revamping everything in Northpass
|
||||||
|
Camila and Soner are main POCs for *everything* within Northpass
|
||||||
|
|
||||||
|
AGENDA FOR EACH WEEKLY MEETING - align that the markets priorities and requests are actuall priorities
|
||||||
|
|
||||||
|
Canva Demo
|
||||||
|
Logic for beginner, if you complete half of the must haves, you're at level X
|
||||||
|
All within northpass courses
|
||||||
|
Rider APP > open mobile app
|
||||||
|
If desktop > go to a URL
|
||||||
|
|
||||||
|
Can we setup a login of button groups?
|
||||||
|
Course Scripts : a need/vision, they want to read transcript of courses
|
||||||
|
Can we add duration on course card within LP overview page?
|
||||||
|
|
||||||
|
## Tasks
|
||||||
|
|
||||||
- [ ] Need to Hide some courses for an offline assesment
|
- [ ] Need to Hide some courses for an offline assesment
|
||||||
- [ ] In person assesment, so score must be hidden - pending not resolved
|
- [ ] In person assesment, so score must be hidden - pending not resolved
|
||||||
@ -817,3 +948,29 @@ Questions from Andres:
|
|||||||
# AIIM
|
# AIIM
|
||||||
Workflows Demo
|
Workflows Demo
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
|
||||||
|
# Skuid
|
||||||
|
## Meeting with Alexa 7/21/2022
|
||||||
|
Agenda sent to us by Alexa:
|
||||||
|
|
||||||
|
1. Popups -- need to explore this possibility to have a popup box alert users of messages.
|
||||||
|
2. Badge reporting and learning path reporting -- I'm still having troubles with this since the course statuses were reset. We can review in the meeting or I can send you information if needed. Example: you gave me the number 1285 badges for end of June. I just ran a report and it is only giving me 1235 after filtering out users that don't apply. We definitely have a higher number since June 30.
|
||||||
|
3. changing points -- we'll need to change our points for existing courses. this means I need to manually update user points. what is the easiest way to complete this task? Spreadsheet import a possibility? A script?
|
||||||
|
4. Timeline bar/progress bar in courses - This seemed to disappear and we need to see if we can bring it back. I mentioned to Eric, but he didn't get to it before his departure.
|
||||||
|
5. Learning path routing - we are having trouble understanding how to manage routing between courses within a learning path. How should this work without using the custom links at the end of the course?
|
||||||
|
|
||||||
|
Where can modals pop up? How?
|
||||||
|
What about where people breeze through, how do we get it back?
|
||||||
|
|
||||||
|
Little box on left hand side popup
|
||||||
|
Just a small button
|
||||||
|
What about appqueues?
|
||||||
|
What is the line for "too much"? <-- Dynamic data pulling and lots of logic flow
|
||||||
|
Is dan ready with the custom report
|
||||||
|
Skuid Progress Bar disappeared, needs to be completed by October
|
||||||
|
13 new courses in October
|
||||||
|
|
||||||
|
Directly from janel:
|
||||||
|
How can we dynamically associate learning paths or "next course" based in learning path. They don't want to create an individual course per group per learning path to have
|
||||||
|
|||||||
Reference in New Issue
Block a user