Uncommented some of Pipedrive's templates for password reset warning. WilliamSonoma notes, Aubrey check in.

CustomerNotes/Skuid/Skuid.md

@@ -334,3 +334,14 @@ No risk in the renewal from Anna.
       or see a single user's data across all data sources.
     - They are using a data lake, but its limited due to what Salesforce is willing to expose. Heap is only a few years
     old and some older versions that don't even had Heap installed.
+
+## 10/05/2023
+
+### Academy Numbers and updates
+
+* Just ran quarterly reports
+* 200% increase in badges awarded (courses completed) over this time last year. --> Mostly new users.
+* Increased "focus" from exisiting users and course completions, likely to gear up for Certificate purchases
+* 2 People certified last month
+* Total certified people: 15 [8 certification committee, 1 test writer, 6 are paid]
+* 4 Level 1 completions last month (30 courses), previous 5-months had a total 3 level 1 completions. 400% increase.

CustomerNotes/Walmart_Luminate/Walmart_Luminate.md

@@ -168,3 +168,16 @@ DONE: Talk to Kaitlyn about the modal. See list below:
   * Check timestamp every time the function runs
   * If timestamp == 2 weeks, show new modal
   * Set secondary modal boolean to True/False.
+
+## 10/05/2023
+
+### Sync with Stephanie
+
+Off-the-record Chat:
+
+* Scott said: "can we throw money at getting some features off their backlog?"
+* Stephanie unclear as to what new features are
+* Scott needs to be clear
+* Schedule a call for a roadmap visibility with Allyson and Joris.
+* Scott likely already has things in place.
+* SCORM files and loading very very slowly. Especially courses with a lot SCORM files.

CustomerNotes/WilliamSonoma/WilliamSonoma.md

@@ -31,3 +31,24 @@
 - They will be tied into their SSO network - PING.
 - They don't want to give them their full login until they have passed their WFH systems check. <-- this is mostly IT
   stuff. Not courses. It mostly falls on recruiting.
+
+## 10/05/2023
+
+### Realignment with Aubrey
+
+- First 3 calls were the most jarring because they thought Patrycja was a designer.
+- Sent a lot of things and then on a call she says "I'll look for that."
+- When talking to Charles about the "build out" they thought they would just be telling us where things go.
+- Perfect storm of missed expectations.
+- The main reason they went to Northpass is the customization.
+- They are nervous that they don't know HTML.
+- They will have to flip things fast "on the fly" or quickly in the future.
+- Aubrey came in externally and is the only person with an L&D background.
+- Cognitive overload on the old training.
+- Tyler's background is writing and some tech. He's very defensive about his work.
+- Extended other LMS contract.
+- Aubrey's big concern is the data. If data changes based on design, then data should dictate design.
+- She doesn't want to be a bad partner.
+- Patrycja has access to their old LMS.
+- Norm to schedule monthly sync with Aubrey.
+- Quantifiable testing, HR needs specific items, User touches, how long did they access something, etc