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Updated Skuid Tests, added Notes and Todos

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Norm Rasmussen
2022-11-29 19:40:47 -05:00
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CustomerNotes/G2.md
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@ -164,4 +164,23 @@ CEO is _very_ excited for the numbers of G2U and wants the cert done ASAP.
* Clickup has a great university that she likes
* Adding a cert to someone's linkedin is a huge component about this. They want this to be marketing focused
* She now wants to think about Learning Paths. Buyer Intent Expert, Review Expert,
* No timeline for how fast this should be done. But CEO is very excited and expecting this soon.
* No timeline for how fast this should be done. But CEO is very excited and expecting this soon.
## 11/29/2022
### Meeting with Michelle re: Partner Training
Michelle is the internal onboarding manager at G2, for the past year
Previously she did more onboarding work. It's her cup of tea.
Enablement team has recently taken on an "extra pillar" of enablement for partners. Reps should be able to co-sell G2 better along with internal G2 reps to selling G2.
With current economics and hiring slowing down, she is exploring partnership enablement. She won't be the PM for this, but is just exploring it.
They would like to lean towards a DIY system instead of hiring a new Program Manager just for this task of Partner Enablement.
What are the goals of this partner enablement project?
* She is unsure. "That's the question, isn't it."
* Pain points: they don't know what they don't know. Partner Success Managers are getting a lot of questions and spending hours on calls to have meetings and explain things. They are doing a lot of "upkeep" of collateral for partners.
* Partners Team has their own goals.
* Enablement isn't responsible for the amount of dollars brought in, but can hopeully influence the amount brought in.
Currently uses Lessonly for internal LMS, and has used LevelJump as a cadence tool for tasks. For a CMS, they use high spot. This is managed by Carli, the G2M project manager.
What is the partner experience? Do they have their own G2 app?
Zoominfo is a partner. It would be cool is ZoomInfo's AEs could co-sell G2. Or same for a CSM, they could see that they aren't integrated with G2 and take a course to learn how to integrate it.
Can Northpass offer certs?
Michelle: The way I've survived over the past year is to gather as many SMEs and Champions over the past year to help support Onboarding information and documents.
TODO: Build out a Test Instance for G2 Partnerships and put in their branding, and then create a course with her to test.