Moved Customer Notes

CustomerNotes/Random.md

@@ -0,0 +1,34 @@
+# Meeting with Steve regarding my Accounts
+
+* Talkspace - Ummey and Molly - Outlier of his conversations
+    * LMS because they IPO'd - compliance became mandatory
+    * QMC Audit - Lets better prepare them
+    * 1099 audience, hard to manage course retaking because we don't have due dates
+    * Hired a contractor to work on data for this to combine NP data and their data to retake courses 
+    * Lets connect SE to the contractor - explore how we can architect this for them?
+    * Can we do data feed of their external data? 
+    * Next Steps: Conversation with Charlie & Contractor
+* Omnisend - Audrius
+    * Bad implementation, now in a good place
+    * 3 areas he would like to see:
+            * Customization of the Course Player (to match brand)
+                * Didn't understand that this was an enterprise thing
+                * Sales process not clear
+            * Faster Auth for OpenAccess 
+                * Initial load from email to academy takes 4-5 seconds
+                * More seamless
+            * Training Content unbundled from a course
+                * Wistia Project
+    * Next Steps: Speed up Auth and talk to Charlie about doing this
+    * Talk to him about Enterprise and show *everything* - Analytics, Workflows, Comms, Custom Course Player, etc
+* Swift Medical - Kayla
+    * Warms up after a while, seemed skeptical at first
+    * Certifications are the big thing for her
+    * She has to build everything in SCORM because they have to ship files to Hospitals who use their own LMS
+* Wild Health - Mike
+    * Steve and Mike really got along, Steve liked him a lot
+    * Big issue is authoring content
+    * Finds it very cumbersome 
+    * Acquired by LivePerson - apparently LivePerson acquired a bunch of health companies
+* Next Batch: Another Person from Talkspace, DeptAgency 
+    * :