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customer notes updates

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Norm Rasmussen
2022-10-24 21:56:30 -04:00
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CustomerNotes/Papa.md
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@ -106,3 +106,23 @@ Okta SSO - Ted, Security Team
* Mini went in and change all the manager permissions and made them the same across the board
* They shouldn't be deleting anything.
* Asked for screenshots from the trainers re: analytics issues.
## 10/24/2022
### Meeting with Tedd & Papa
* After much hassling, Tedd finally showed up for a meeting!
* He said, when they create new accounts via SSO, Northpass is requesting a few items for that intial creation and login.
* Here are the requests:
* Full Name
* Email Address
* SSO UID
* What's happening is:
* He has two accounts, one is created based on group assignment in Okta, one from Northpass
* Everything is setup for the username to be picked up
* When he goes into his Okta dashboard, and clicks on Northpass SSO
* Drop down of profile shows papa and everything "appears fine"
* Email shows up in SSO UID
* To get this to work and show up as above, he had to do a few things in his profile.
* Said this is not how they usually setup and provision accounts with vendors.
* Tedd is sending the correct information at the first email, but upon the second email, he is sending this SAML stuff, and the wrong email is being sent.
* Kaitlyn to write up what Tedd needs to do to get the correct email.