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customer notes updates

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Norm Rasmussen
2022-10-24 21:56:30 -04:00
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CustomerNotes/G2.md
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@ -86,7 +86,7 @@ They feel like this has been talked about for a longtime. Just waiting for a GO
* They would like to cert people on subjects. "Customer Marketing Certified", but they don't need to be buyer intent certified.
* Certs would allow them to become more indepth. G2 is more than just a review site.
10/17/2022
## 10/17/2022
* Erin needs reports by tomorrow 10/18
* Wants to see:
* Who has finished a course
@ -95,3 +95,32 @@ They feel like this has been talked about for a longtime. Just waiting for a GO
* They haven't had a report season since G2 launched
* But Winter reports are coming soon around the G2 Reporting Course
* Make sure the script is run to remove people from G2 group!
## 10/24/2022
### Weekly Check in
* Katlin's numbers/metrics presentation was really good
* Everyone super impressed with numbers
* Sales leader (CRO), asked her 20 min after to share G2U numbers to use for sales calls and demos.
* The numbers were to be used on the CS and AE side, CS reports to CRO
* CRO owns both new and existing business.
* CRO was recently on a podcast
*What they are working on:*
* Erin working on next 3 courses
* Also adding some quizzes
* Wants to know how it affects completions
* Learners are jumping around to various activities
* Katlin's question:
* She met with her head of Documentation
* Numbers in Documentation matches with course completions & interests
* Documentation surrounding G2 quotes and widgets into channels and websites
* Course is called: Review Tracking and Brand Building
* Article is called: G2 marketing activities
* How can we A/B test? How can we take the learners and show them this new course?
* Move all learners who haven't started the OG course into a group with the new named course. Original half no access to new course. Track enrollments.
* This was just talked about last Friday
* Plan on launching the AB testing with next launch
* Promotion next week, Thursday
* Sending people to Reports course, specifically
* Prepping learners for report season
* Course highlight!
* Sending them G2U and sharing course.