back up from last week since I forgot to push everything.

Customer_Notes/Pipedrive/Renewal_Meeting_8.15.22.norg

@@ -0,0 +1,37 @@
+** Meeting regarding Renewal and Feature improvements
+   Attendees:
+   -- James Cambpell
+   -- Ali
+   -- Will Sigsworth
+   -- Mark Geller
+   -- Chloe Fall
+    - Ben Clarke
+    - Norm Rasmussen
+    - Kat Kenny
+
+Notes:
+   - Desire for localized sites are high
+   - James being pressured for more localized content
+   - Spanish course is still highly reviewed and people are excited about it.
+   - (-) Norm to schedule a meeting with both tech teams
+
+   Renewal:
+   - Can we get a signature with an opt-out clause?
+   - Both tech teams will need to discuss the delay issue in Production
+   - Who else needs to be part of the renewal discussion?
+   - If we add an opt-out clause, legal team will need to be involved.
+   - All renewals need go back through the procurement/vendor review process.
+   - Vendor review includes finance and security teams
+   - Kat: Who else needs to be involved? CFO? Who else can put a stop to this?
+   - Gainsight has "buddy" alignments from our CFO to your CFO. Is Hydran involved in vendor review?
+   - James: No. Steve Kitely reports to her and is in charge of vendor review?
+   - Kaisa no longer involved. Does not need to be added back in.
+   - Kat set expectations: I doubt we will get all of these in the next 60 days, but next steps of getting a tech team
+   - Mark and Genet
+
+   Other Complication from James:
+   - A user got a weird url: `https://learn.pipedrive.com/app/courses/f6246955-f620-4afe-b7fa-b9256624d4af#sso-widget`
+   - When a user clicked that, they weren't able to unlock the getting started course.
+   - Screen recording of the behavior: `https://sharing.pipedrive.com/v/sFQfqr`
+   - When a user removes #sso-widget the problem goes away.
+