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Ton of updates to Cin7's academy. Notes for Artera, SPS, and Walmart. Re-downloaded the final CSV parser.

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Norm Rasmussen
2024-02-14 17:12:33 -05:00
parent d087f41e5e
commit 839f32424c
18 changed files with 257 additions and 155 deletions
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26
CustomerNotes/Artera/Artera.md
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@ -139,3 +139,29 @@ Jackie is OUT as of 22nd.
* These partners need better metrics.
* Can they do a scheduled report?
* Filters for the report? She's not sure.
## 02/14/2024
### New Year, new meetings
Goals for 2024:
* She will get this to me
* CKO is in March, that's when they will get a "lay of the land" for the company.
Needs for 2024:
* Mini coursework
* Role-specific courses
* Wants to see the next 6 months roadmap
* Would love to see a public product board and/or community to up-vote ideas.
* Update URL to a new custom domain.
* TODO: Send Emily and Jackie the steps for updating their domain to Artera.
Red Flags:
* Analytics "are the worst they have ever seen in an LMS"
* Average Course Completion across _all_ courses needs to be customized in Google Sheets
* Manual calculations are needed
* They use Looker, so comparatively Northpass is limited.
* They want to know more about Enterprise analytics.
* Learning Paths not available to Managers is "bizarre"
* Admin Console for who has changed what, who has updated the course, being able to view version history, etc.
* Workflow - uploading SCORM file directly to course. Editing and uploading quizzes directly to a course.

4
CustomerNotes/SPSCommerce/SPSCommerce.md
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@ -169,5 +169,5 @@ Be to sure to ask how the redesign is going and how the User Journey/Flow is pro
- They want Gainsight to be much more robust, but it all depends on the data.
- Very interested in the analytics extract and they know it is a paid service.
TODO: Create new report in Looker for Kayla/Kathleen. Kayla to send the filter params. Pulled Monthly, but for all time.
TODO: Test [this video](https://www.youtube.com/watch?v=WMFEMn2-O9E) in Northpass and ensure no ads show up.
DONE: Create new report in Looker for Kayla/Kathleen. Kayla to send the filter params. Pulled Monthly, but for all time.
DONE: Test [this video](https://www.youtube.com/watch?v=WMFEMn2-O9E) in Northpass and ensure no ads show up.

10
CustomerNotes/Walmart/Walmart.md
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@ -955,5 +955,13 @@ Travis question re: Context Aware screens:
Expectations? None really. These are new metrics that they haven't seen before - no KPIs yet.
They have some internal funnels to break it out by category.
What does Travis want to see improve when we pull these numbers next quarter?
* Segmentation of resource overview
* Content Authoring - fewer activities, are we using all features,
* Content Authoring - fewer activities, are we using all features
## 02/14/2024
### Design - Scroll over Click
Sounds like they want us to be more of a CMS.
They would like more scrollable content and less clickable content.