Started the migration tool scripts. Finished Karbon's script for mass delete and re-addition. Other small things.
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@ -218,3 +218,14 @@ https://login.account.wal-mart.com
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Logout:
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https://www.walmartluminate.com
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## 08-28-2024
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Value they are tracking:
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* Feedback from clients
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* Airtable items are directly related to feedback
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* Defining success solely based on value-add to clients based on feedback.
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* Tracking declining tickets being opened
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* The whole goal with this is self service and remove hands-on touch points
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* Qualitatively, ticket numbers haven't changed much
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* Partly on how Luminate is structuring their content (shorter answers faster is their goal)
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