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Added Talkspace templates, made some changes to Skuid's script and started the Blacklane script

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Norm Rasmussen
2022-11-28 19:50:30 -05:00
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CustomerNotes/Papa.md
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@ -173,3 +173,20 @@ Two items from Lizzy:
* Items trainer needs:
* Specific answers to questions
* Overall score
## 11/28/2022
### Weekly Sync - ADP Questions
How does the integration work? Stock integration should go quicker, correct?
They are trying to figure out the difference between agents and care team people like Lizzy, Mini, etc.
Position ID in ADP?
All agents have the same position ID number. Do Mini and Lizzy have the same ID?
Do agents need learning data? What is the main objective of getting data into ADP?
Where is this need of ADP coming from? Always on the roadmap, Lizzy trying to get ahead of it.
Hopes that in the new year that there will be new trainings in Northpass and can those integrate into ADP.
Lizzy thinks it may take 8... EIGHT... weeks to get an ADP resource to help us with the integration.
Another question from Lizzy: training for content creators is next Tuesday. She wants to know:
* What prep work does she need?
* What do we have to do?
* What are the next steps?
* How to structure the training?
* Permissions?