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@ -288,4 +288,11 @@ Northpass team to do final QA today.
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* Fountain requires OpenAccess, hence why they are getting errors in Fountain Flows
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* They also want to make sure IDs match up across all their tech stack. What they are failing to understand is that importing each ID into each separate piece of technology is _NOT_ best practice. Instead, they need all the data to flow INTO their source of truth and pull the data from their.
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* Camila also wants to add the ID to their data extract, which I don't know if it is possible. They need Enterprise.
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*
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## 11/17/2022
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### Weekly Sync - No Agenda
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Cami has decided to keep the flow as is and not integrate Fountain with SAP. SAP is a custom integration. Fountain is basic, but it has been turned off. What they requested to turn on Fountain would change the auth method and cause issues downstream. Especially with messy data. So for now, we will leave everything as is. Fountain _may_ be re-integrated in Q1 of '23.
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Their key tech stack priorities:
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* SAP
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* SSO
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TODO: Ask Rob if we can add the SAP ID (learner property) to the Looker Extract for Flink.
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@ -95,4 +95,15 @@ It is a sticking point to be in control of teacher's emails and contacts
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* One of the challenges that Sophia is facing is the registration process for customers.
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* Two things she wants to focus on next:
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* Short term: Registration process is really messy. Authentication isn't clean for learner
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* Long term:
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## 11/17/2022
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### Weekly Sync
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Recreating the partner training, and redoing it again next month. Sophia is hopeful to get to use Northpass for this new product training. Any chance for her teams to utilize Northpass would be beneficial. They have a tool that they can use!
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* Recreating this training is all delivered via Webinar & Live
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* Bi-weekly Webinar Updates
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* Partners decided to opt out of the bi-weekly webinars. Instead, they would much prefer the on-site.
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Big shift in the coming weeks. Begin planning a revenue generating professional development product. Two models are being proposed, both are asynchronous. The earliest they will discuss the gap analysis for theses initiatives if 29th, with follow up on the 5th. She will let me know on the 22nd if anything changes in their urgency and planning.
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TODO: Create a deck with all the limitations and advantages of Northpass. Due before Christmas.
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Interested in the ILTs for the synchronous model.
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@ -1,3 +1,18 @@
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## 11/16/2022
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## 11/17/2022
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### Enterprise Meeting
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* Danny owns SE, Sales Enablment, Marketing, etc
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* Abha works with documentation, Academy, etc
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* Abha is the one that advocated and got Northpass signed
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* Danny's team is expanding
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* They use Legos for internal academy - comes with CMS solution
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* Want to monetize the academy
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* Direct Partnership, customer self-serve courseware
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* As CS redefines their roles, they build out a professional services group
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* "we built two unverisites within a year" -- danny
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* Mark runs the SE org - they all work together
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Ideal use:
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* Get rid of allego, build the Internal part back into Northpass
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* Chat again in a few days.
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* Looking at seriously upgrading before January
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* Danny to meet with Barrett on Monday
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@ -161,3 +161,15 @@ Okta SSO - Ted, Security Team
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* She is going in through Okta, entering Northpass, and clicking "Learner Mode"
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* Some new course versions and various items are not updating to her end.
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* Publishing continues to be confusing for Becca
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## 11/17/2022
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### Thursday Sync - No Agenda
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Two items from Lizzy:
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* Chris and Anneliese were first invited without SSO. Now that SSO is setup, Kaitlyn had some questions about those two users.
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* Okay to delete since they are currently using SSO.
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* No class this week, the last one was 11/7. Next class is the 28th.
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* Not happy about the 6 hour analytics update
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* The trainers need to go over the exam within an hour to speak to the individual
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* Items trainer needs:
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* Specific answers to questions
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* Overall score
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@ -34,3 +34,11 @@ Main goal: Everything in their LMS should allow their talents to do _more_ jobs.
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2. It should say --> "Zuruck zu 'Meine Krurse' "
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2. She wants the course cards to have gifs - use the gif that's in the course overview page.
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3. This should only happen when you hover over it.
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## 11/18/2022
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### Content with Sync
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Ideal information in Salesforce:
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* Ticket created in Salesforce --> Ticket lives in Service App
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* File that user has uploaded is in Salesforce --> Link okay if S3 is publicly available.
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* Attach date to Ticket that is 2 years minus 1 day from date of completion.
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* The Typeform solution is via Zapier.
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