norm/Gainsight
1
0
Fork 0
Code Issues Pull Requests Packages Projects Releases Wiki Activity

Papa notes. A few other small changes.

Browse Source
This commit is contained in:
Norm Rasmussen
2023-11-02 17:56:40 -04:00
parent 5b2363bae2
commit 4d20bb39d2
46 changed files with 1018 additions and 706 deletions
Download Patch File Download Diff File Expand all files Collapse all files

15
CustomerNotes/Papa/Papa.md
View File

@ -176,7 +176,7 @@ Okta SSO - Ted, Security Team
### Mini/Becca Care Center items
* Stef Owens, sowens@papa.com, Group: New Hire 10/31, Course 6.1 & 6.2
* Stef Owens, <sowens@papa.com>, Group: New Hire 10/31, Course 6.1 & 6.2
* What she is not seeing - some course updates
* She is going in through Okta, entering Northpass, and clicking "Learner Mode"
* Some new course versions and various items are not updating to her end.
@ -261,6 +261,7 @@ Ask who else should be on the call.
Immediately asking for the recording to be stopped
Notes:
* 2 months in at Papa
* Came from Ziprecruiter
* In charge of Sec, IT, Cloud infrastructure
@ -285,3 +286,15 @@ client also needs to come half way.
Papa Employees:
* Sam - Head of sales
## 11/2/2023
### Meeting with Chapin & Seth
Comms in Northpass is just a starting point
They are sending webhooks to Papa
Told Chapin about Erich trying to cancel the contract and he said he would be screwed if someone decided that without him.
Plan on expanding use to more Pals - this is a testing phase.
He and Seth are really liking Northpass and think it is working great for them.
TODO: get additional time-based analytics for them as well as ask for a db extract of delivery log for comms.