diff --git a/Custom_Templates/customer_templates/Gainsight University/_catalog_filter_sidebar.html.liquid b/Custom_Templates/customer_templates/Gainsight University/_catalog_filter_sidebar.html.liquid index 74376d91..1551aa29 100644 --- a/Custom_Templates/customer_templates/Gainsight University/_catalog_filter_sidebar.html.liquid +++ b/Custom_Templates/customer_templates/Gainsight University/_catalog_filter_sidebar.html.liquid @@ -145,6 +145,10 @@ document.querySelector(".close-filter").addEventListener("click", function() { document.querySelector(".catalog-filter-sidebar").classList.remove("open") }) + + setTimeout(function() { + document.querySelector("#learning-path").click(); + }, 200) }) diff --git a/Custom_Templates/customer_templates/Gainsight University/_header.html.liquid b/Custom_Templates/customer_templates/Gainsight University/_header.html.liquid index 2b5f9de7..88c53944 100644 --- a/Custom_Templates/customer_templates/Gainsight University/_header.html.liquid +++ b/Custom_Templates/customer_templates/Gainsight University/_header.html.liquid @@ -101,7 +101,7 @@
  • - + Quick Tip Videos
    @@ -329,7 +329,7 @@
  • - + Quick Tip Videos
    @@ -432,7 +432,8 @@ .np-learning-paths, .np-training-events, .np-commerce-order-history-page, - .faq { + .faq, + .np-search { margin-top: 70px; } @@ -627,7 +628,8 @@ .np-catalog, .np-learning-paths, .np-training-events, - .faq { + .faq, + .np-search { margin-top: 64px; } @@ -710,7 +712,8 @@ .np-catalog, .np-learning-paths, .np-training-events, - .faq { + .faq, + .np-search { margin-top: 100px; } diff --git a/Custom_Templates/customer_templates/Gainsight University/_messages.html.liquid b/Custom_Templates/customer_templates/Gainsight University/_messages.html.liquid index 059fc568..cd53a3f0 100644 --- a/Custom_Templates/customer_templates/Gainsight University/_messages.html.liquid +++ b/Custom_Templates/customer_templates/Gainsight University/_messages.html.liquid @@ -17,3 +17,27 @@ {% endif %} + + \ No newline at end of file diff --git a/Custom_Templates/customer_templates/Gainsight University/faq.html.liquid b/Custom_Templates/customer_templates/Gainsight University/faq.html.liquid index 127365cd..d4180fac 100644 --- a/Custom_Templates/customer_templates/Gainsight University/faq.html.liquid +++ b/Custom_Templates/customer_templates/Gainsight University/faq.html.liquid @@ -17,11 +17,6 @@ question: "Can I get a test environment/training org for hands-on practice with the Gainsight CS product?", answer: "Yes, you can request a training org by filling out this form or emailing us at training@gainsight.com." %} - {% - include 'faq_item', - question: "Currently I don’t have a company email address, but I would like to go through the courses on Gainsight University. Can I get access?", - answer: "Yes, you can reach out to us at training@gainsight.com and we can give you access from the back-end." - %} {% include 'faq_item', question: "Where do I start my CS training journey? Which courses do I need to take first?", @@ -67,6 +62,11 @@ question: "How long is my Gainsight CS certificate valid for?", answer: "All Gainsight product certifications are valid for 2 years. To renew your certifications, we offer Continuing Education Exams that address recent product updates." %} + {% + include 'faq_item', + question: "How many hours of preparation are needed for each of the certifications?", + answer: "
  • Level 1: 8 hrs for self-paced elearning
  • Level 2: 6 hrs for instructor-led hands-on courses and/or more for self-paced practice in a Gainsight org
  • Level 3: We will soon be offering free prep courses that total about 3 hours
    • " + %} {% include 'faq_item', question: "When should I take the Gainsight NXT Level 3 Admin certification?", @@ -147,6 +147,11 @@ question: "How do I register for a VILT session?", answer: "You can register for a VILT session by visiting our calendar on Gainsight University, selecting your preferred course, and following the registration process." %} + {% + include 'faq_item', + question: "Can I purchase a session on behalf of another student?", + answer: "The ability to purchase on behalf of someone else is not currently supported but is a planned enhancement." + %} {% include 'faq_item', question: "What are the technical requirements for attending a VILT?", diff --git a/Custom_Templates/customer_templates/Gainsight University/gainsight-nxt-admin-certificate.html.liquid b/Custom_Templates/customer_templates/Gainsight University/gainsight-nxt-admin-certificate.html.liquid index 3109ebd4..e889af98 100644 --- a/Custom_Templates/customer_templates/Gainsight University/gainsight-nxt-admin-certificate.html.liquid +++ b/Custom_Templates/customer_templates/Gainsight University/gainsight-nxt-admin-certificate.html.liquid @@ -16,8 +16,8 @@

    Candidates are encouraged to complete all of the Gainsight Administrator courses for NXT, and have a minimum of 6 months of hands-on experience as a Gainsight Administrator prior to attempting the exam. Please note, only one attempt and one retake are allowed per 6 month period.

    Preparation

    -
  • Certificate Validity Period: this certificate is valid for 2 years. To renew your certificate, you can log in into your webassessor account and register here. Please review the Study Guide to prepare.
    • +
  • Certificate Validity Period: this certificate is valid for 2 years. To renew your certificate, you can log in into your webassessor account and register here. Please review the Study Guide to prepare.

    • Journey Orchestrator & Surveys

    -

    Do you support your organization by building and managing JO Programs & Surveys in Gainsight NXT? Are you interested in validating your skills as you progress toward the Level 3 certification? Then this certification is for you!

    +

    Do you support your organization by building and managing JO Programs & Surveys in Gainsight NXT? Are you interested in validating your skills as you progress toward the Level 3 certification? Then this certification is for you!

    Preparation

    We strongly recommend completing the following courses before taking the exam. We also recommend hands-on practice with Gainsight. If you don't have access to an instance of Gainsight, and you're serious about learning Gainsight Certified Administration, you may request access to a training environment here.

    Exam Format