diff --git a/CustomerNotes/Pipedrive.md b/CustomerNotes/Pipedrive.md
index b518e358..ff3e858c 100644
--- a/CustomerNotes/Pipedrive.md
+++ b/CustomerNotes/Pipedrive.md
@@ -268,4 +268,39 @@ One single source of truth with all the trainings that have happened.
 
 HRIS: BambooHR, integrating very basically.
 
-Last year they were already window shopping for LMS. Ines watched a demo of Northpas.
+Last year they were already window shopping for LMS. Ines watched a demo of Northpass.
+
+## 08/01/2023
+
+### Ongoing Issues
+
+Localization:
+
+* Can we just launch a single language? No. They want to launch all languages.
+* This will affect renewal - if we can't do localization, then they won't renew.
+* James - throwing it out there: this is just the tip of the iceberg for localization. They will only be adding more content and languages as time goes on.
+* James: can we do one instance per language? Norm: yes, but each instance would have a different sub-domain.
+* Ben: Not ideal they want a `learn.pipedrive.com/en` or `/de`.
+
+SEO:
+
+* Dynamic rendering? Ben has some ideas to share with me.
+* Language picker was visible for several days, which got picked up by Google.
+* Check again in a day or two to see if its not picked up.
+* Confusion on the language codes.
+* Any timeline for adding language codes to URLS of courses (`/app/courses`)
+
+Other:
+
+* Customize the welcome email.
+* Workflows for a welcome email?
+
+Will joined late - nothing new to add.
+
+Final item from James:
+
+* Is there anyway to get one more contact into our Slack channel? Especially an SE engineer.
+* The support experience "wasn't great" when going via Support because they were not aware of the customization.
+* He would like comments in the Sheet ASAP for all the high priority items.
+
+Kat: if localization is fixed will that secure the renewal? Yes, James believes so.