{% endif %}
-
+
{% endif %}
{% endunless %}
{% endfor %}
diff --git a/CustomerNotes/Artera/Artera.md b/CustomerNotes/Artera/Artera.md
index c708f45a..9645c190 100644
--- a/CustomerNotes/Artera/Artera.md
+++ b/CustomerNotes/Artera/Artera.md
@@ -202,3 +202,12 @@ Increase the spread of the academy
Artera UI is changing in July
Emily advocating for a button in the UI
+
+
+## 06-12-2024
+
+Tom overseeing the CS product
+Adrianna is Emily's new boss.
+Brynn is new too
+
+
diff --git a/CustomerNotes/Walmart/accordion-activity.html b/CustomerNotes/Walmart/accordion-activity.html
index 90ba7bfd..8c126ff9 100644
--- a/CustomerNotes/Walmart/accordion-activity.html
+++ b/CustomerNotes/Walmart/accordion-activity.html
@@ -1,134 +1,25 @@
-
-You can this is a test use live chat to communicate with customers about substitution preferences.
+
The Spark DriverTM platform provides offers to complete many types of deliveries. You have the option of selecting which types of offers you want to accept. This article covers these topics:
Receiving offers
Single vs. batched orders
Offer types
Delivery types
Offer tags
Pickup locations
-Communicating with customers can help improve customer satisfaction.
-
-
Accessing Live Chat While Shopping
+
Receiving offers
-
-Check if your app is updated.
-Customers cannot add items to the orders through live chat.
-
+
There are two ways offers are sent out: round robin and first come, first serve. Here's how to tell the difference.
Round robin timed offers have a countdown timer on the ACCEPT button. These offers are sent directly to an individual driver based on a combination of factors, like locations.
First come, first serve offers are sent to all available drivers in your zone. Typically, these offers are sent closer to the scheduled pick-up time than round robin offers. There will be no timer on the ACCEPT button.
-
When & Where Can I Find Live Chat?
+
Single vs. batched orders
-
-To begin live chat, pick the first item and press the chat icon at the top of any screen.
-
+
There are two types of orders: single and batched.
Single orders have one drop-off location.
Batched orders include orders for two or more customers, meaning there will be multiple drop-offs within one trip. Batched orders are always picked up from the same store location.
-
Customer Substitutions number 2
+
Offer types
-
-You can this is a test use live chat to communicate with customers about substitution preferences.
-
-Communicating with customers can help improve customer satisfaction.
-
+
There are three types of offers: Delivery, Shopping, and Customer return. Here's how to tell the difference:
Delivery offers include 3 types of orders: Walmart (Grocery and Dotcom orders), and Walmart GoLocal.
Grocery deliveries contain food items, such as produce or packaged food. Three grocery orders can also be delivered during each trip by using your front seat, back seat, and trunk space to keep these orders separate.
Dotcom deliveries contain non-grocery items, such as shampoo or cleaning supplies. These orders don’t require a signature, are often batched, and pre-tipping is not currently available.
Note: some offers may not have an item list available. These orders will be prepackaged in Walmart bags or boxes for customer privacy.
Walmart GoLocal deliveries are for pickup from non-Walmart stores like Home Depot or Advanced Auto Parts. The company logo and pickup instructions are on the offer card.
Shopping offers involve driving to a specific store, shopping a list of items, and delivering the order. These offers are marked Shopping, and this offer type is only available at Walmart stores.
Customer return offers involve a return being picked up from the customer and then delivered back to the Walmart store.
-
Customer Substitutions number 2
+
Offer tags
-
-Customers can tip before or after delivery for some offer types. If customers tip before a delivery, this is called a pre-tip.
-
-Customers have up to 24 hours after delivery to edit the pre-tip.
-You can this is a test use live chat to communicate with customers about substitution preferences.
-
-Communicating with customers can help improve customer satisfaction.
-
+
Orders containing items with special delivery information such as notes about collecting a signature often have offer tags.
Note: some offers may not have an item list available. These orders will be prepackaged in Walmart bags or boxes for customer privacy.
There are seven types of offer tags: Express, Alcohol, Pharmacy, Dextromethorphan, heavy item, Apartment, and Bulky item. This is what they’ll look like:
Express deliveries allow customers to receive their grocery orders in two hours or less. These offers are marked Express.
Alcohol deliveries require the driver to be 21 years of age, provide a valid driver's license or government ID upon store pickup, and verify the customer is at least 21 years of age during drop off. These offers are marked Alcohol. Only drivers who meet the alcohol eligibility and certification requirements will receive these offers.*
Pharmacy deliveries are for the pickup of prescriptions from a store and delivery to the customer. These offers are marked Pharmacy. Pharmacy orders require a signature of someone at least 18 years old at time of delivery.*
Dextromethorphan (a.k.a., Dex) is a cough suppressant used in some over-the-counter cold and flu medications. State laws require customers to be at least 18 years old to receive Dex deliveries. Customers must show a valid government-issued photo ID to drivers to confirm they are at least 18 years old at time of delivery. A customer signature is required to complete the order.*
A heavy item delivery has at least one heavy item in the order. Extra earnings are included in the offer screen and shown in the Extra earnings section on the Trip Details screen. The weight-range of the item will be displayed on the offer card.
An Apartment delivery indicates that the delivery address is an apartment. Extra earnings are included in the offer screen and shown in the Extra earnings section on the Trip Details screen. Apartment deliveries are available in select zones only.
A Bulky item delivery has at least one bulky item in the order. These offers are marked Bulky and include items that weigh less than 40lbs but are large in size. Bulky items may include bicycles, furniture, TVs, and other large items. Extra earnings are included in the offer screen for Walmart (Grocery, Dotcom, and Shopping) orders, and shown in the Extra earnings section on the Trip Details screen.
Note: New Hampshire law prohibits scanning government ID barcodes. Information can be manually entered into the app instead of scanning.
-
Customer Substitutions number 2
+
Store Pickup locations
-
- If they choose to tip after delivery, it's called a post tip.
-
-The customer has 14 days after the delivery to provide a post-tip.
-
-Note: Pre-tips show up on offer cards, post-tips do not.
-You can this is a test use live chat to communicate with customers about substitution preferences.
-
-Communicating with customers can help improve customer satisfaction.
-
-
-
Customer Substitutions number 2
-
-
-You can this is a test use live chat to communicate with customers about substitution preferences.
-
-Communicating with customers can help improve customer satisfaction.
-
-
-
Customer Substitutions number 2
-
-
-You can this is a test use live chat to communicate with customers about substitution preferences.
-
-Communicating with customers can help improve customer satisfaction.
- Pending or processing tips are called unconfirmed tips. You will receive your tips once they are confirmed. Once a customer confirms the tip, it will be processed and credited to your confirmed earnings. Remember, once finalized, it may take an additional 48 hours for an unconfirmed tip to be confirmed. Any tips that are processed after the week they were earned will be added to your confirmed earnings the following week.
-
-You can view the final details of your tip amount in the Earnings tab 48-hours after a tip has been finalized. If the customer changed the tip amount from what was initially offered, you'll see the change noted in the earnings breakdown.
- Pending or processing tips are called unconfirmed tips. You will receive your tips once they are confirmed. Once a customer confirms the tip, it will be processed and credited to your confirmed earnings. Remember, once finalized, it may take an additional 48 hours for an unconfirmed tip to be confirmed. Any tips that are processed after the week they were earned will be added to your confirmed earnings the following week.
-
-You can view the final details of your tip amount in the Earnings tab 48-hours after a tip has been finalized. If the customer changed the tip amount from what was initially offered, you'll see the change noted in the earnings breakdown.
-
-
-
Accessing Live Chat While Shopping
-
-
-Check if your app is updated.
-Customers cannot add items to the orders through live chat.
-
-
-
Accessing Live Chat While Shopping
-
-
-Eligibility for incentives - iOS
-If you want to view your eligibility for incentives on iOS, you can follow these steps:
-
-On iOS, press More in the bottom-right, and then press Incentive Programs from the navigation menu.
-
-
-
Accessing Live Chat While Shopping
-
-
-Referring your friends and family
-You can get rewarded for referring your friends and family to the app. If your referred friend completes a certain number of trips, you both may receive a referral reward. See referral incentives for more information.
-
-Note: Trips need to be completed within the zone (or market) the referral incentive indicates.
-
-
-
Accessing Live Chat While Shopping
-
-
-Referring your friends and family
-You can get rewarded for referring your friends and family to the app. If your referred friend completes a certain number of trips, you both may receive a referral reward. See referral incentives for more information.
-
-Note: Trips need to be completed within the zone (or market) the referral incentive indicates.
-Check if your app is updated.
-Customers cannot add items to the orders through live chat.
-
-
-
Accessing Live Chat While Shopping
-
-
-Referring your friends and family
-You can get rewarded for referring your friends and family to the app. If your referred friend completes a certain number of trips, you both may receive a referral reward. See referral incentives for more information.
-
-Note: Trips need to be completed within the zone (or market) the referral incentive indicates.
-Check if your app is updated.
-Customers cannot add items to the orders through live chat.
-
+
There are two types of pickups: In-Store and Curbside. Here's how to tell the difference:
In-Store Pickup is most often for Dotcom and Walmart GoLocal orders. The pickup location is inside the building and the pickup notes can offer you helpful details.
Curbside Pickup pickup location is outside in a designated set of parking spots in the store parking lot.
diff --git a/Scripts/Walmart/single_resource.js b/Scripts/Walmart/single_resource.js
index 17f3d47a..0abb340a 100644
--- a/Scripts/Walmart/single_resource.js
+++ b/Scripts/Walmart/single_resource.js
@@ -8,10 +8,7 @@ const apiKey = "6hUfJdAartHTHhHc0WIRZYPWe"
// Luminate Production ^
const uid = "/\?uid\=7beg87y4-fh24-4929-3rt5-24kdn87s5241";
const groupIds = [
- '563b97ed-6d1f-4fd9-a9eb-82842e13468e',
- '01df1c8e-55ee-41ff-bb2d-72c0713fe6b1',
- '807048f0-89a0-41e6-a52b-f8d28ad30195',
- '691b3e2c-e023-415b-8038-df9da26dd904'
+ 'a06c223e-6727-4dd5-92f7-f9afbc9fe783',
]
const getAllGroups = async (num) => {
diff --git a/Todos.md b/Todos.md
index a4698b6f..51a48f0a 100644
--- a/Todos.md
+++ b/Todos.md
@@ -330,7 +330,7 @@ message](https://northpasshq.slack.com/archives/C04RER4PH09/p1709147957374999?th
## 06-03-2024
-- [ ] Cin7 - Catalog Filters showing both Core and Omni despite learner only in one group
+- [X] Cin7 - Catalog Filters showing both Core and Omni despite learner only in one group
- [ ] Cin7 - Badges still duplicating
## 06-06-2024
@@ -338,7 +338,7 @@ message](https://northpasshq.slack.com/archives/C04RER4PH09/p1709147957374999?th
- [ ] DataSnipper - People & Groups Report
- [ ] Sandata - If someone selects Caregiver role, place them in the caregiver group according to their state
- [ ] Sandata - Do not place a user in the Admin group if they select the state: Ohio.
-- [ ] Walmart Luminate - Mass delete from file.
+- [X] Walmart Luminate - Mass delete from file.
- [X] Chubb - Add props to all users from file.
## 06-10-2024
@@ -346,4 +346,4 @@ message](https://northpasshq.slack.com/archives/C04RER4PH09/p1709147957374999?th
- [ ] DataSnipper - Course Overview page, click enroll and auto-click start. Bring to LX
- [ ] DataSnipper - Order My Courses section by not started/in-progress, completed at bottom.
- [ ] DataSnipper - On dashboard can we ignore courses enrolled via learning path
-- [ ] Blacklane - Mass Delete Internal Users
+- [X] Blacklane - Mass Delete Internal Users
