removed projects & added kitman

CustomerNotes.md

@@ -1,12 +1,12 @@
 # GENERAL TODO 
 
 - Allyson Meeting: 
-    - [ ] Salesforce contact?
+    - [X] Salesforce contact?
     - [ ] Salesforce Workato Workaround
-    - [ ] Question to Sales for handoff
+    - [X] Question to Sales for handoff
     - [ ] 
 
-Ask Eric to connect the main AGriwebb NP school to SFDC sandbox?
+- [X] Ask Eric to connect the main AGriwebb NP school to SFDC sandbox?
 
 Blacklane needs an old SFDC version 
 What are critical for launch? What is not?
@@ -57,8 +57,6 @@ Registrations will be a link that Melinda will manager
 
 # Crayon 
 
-
-
 As of tonight
     Crayon.co/Academy will no longer have a form
 Crayon.co/Academy/Activator-Course - Form to course url
@@ -84,6 +82,8 @@ Send Conor how to find MCA and show only empty attempts
 Conor off July 5-8
 Conor off this Friday
 
+November Launch of Last Course - Conor's goal
+
 ## Meeting with Sheila regarding Analytics and Hubspot
 - [ ] Pull single course analysis with all versions lumped into one
 - [ ] Can we pull all versions with date range?
@@ -138,12 +138,8 @@ Charles was the best salesperson they ever had, CPO thought he was the best
 Iorad was a decision factor
 
 They need it for at least this year
-# Heading 1
-## Headinger 2
-## Heading 3
-1
-2
-3
+
+# Unknown Notes
 
 Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already
 
@@ -277,14 +273,18 @@ Educator - Teachers looking for PD requirements
 
 
 # Blacklane
+
 ## Whos Who
     - Calum: Content, User journeys
     - Colin: Might be the same (has covid 7/5)
 
 ## Tasks
-[ ] - Create Flow Chart of Roles, Courses, NP Definitions etc
-[ ] - Lay out one course per role since we can't hide activities
-[ ] - Check with SE if we can hide activities based on role
+- [X] Create Flow Chart of Roles, Courses, NP Definitions etc
+- [X] Lay out one course per role since we can't hide activities
+- [X] Check with SE if we can hide activities based on role
+- [ ] Create flow chart of how to create courses
+- [ ] Annotated version of diagram - remove details 
+- [ ] Go through Master Course and look for holes 
 
 ## Integrations:
 
@@ -373,14 +373,13 @@ The rest comes from Experts - experts in certain fields (time management, podcas
 [ ] - Find examples of search within the page only
 [ ] - Submit ticket with Figma files for design changes
 [ ] - Activities in a course is a step in a how-to
-[ ] - 
 
 # SPS Commerce
 
 ## Todo Lists
 
-- [ ] Check in on workflows in a few weeks
-- [ ] Connect Kayla and KJ for Analytics sync
+- [X] Check in on workflows in a few weeks
+- [X] Connect Kayla and KJ for Analytics sync
 
 
 # Agriwebb
@@ -533,3 +532,53 @@ Back fill badges
 
 - [ ] Send ticket for font changes 
 
+# Talkspace
+
+7/12/2022
+500 errors tickets from people
+Test out the new learning paths from Ummey's email and check that they work 
+August 1st goal of completeing the new courses
+Especially the Cultural Competency course 
+
+Internal service errors keep happening
+As early as last week 
+
+We need options for outside of the learning path
+
+
+Learning Paths - two other schools are not having learning paths errors 
+
+Molly needs help with: anyone who is not at 100% (for CA and non-CA) Compliance July and CA July the LP on dashboard needs to be removed. This way they don't get assigned a new one and then take the old one. 
+- [ ] Pull analytic and bulk remove the LP from those people 
+
+Can a learner self-select their role? Separate comms for each group? 
+Comms each group are necessary 
+They shouldn't need to switch groups once in this
+Pre registrations 
+
+# Mark43
+
+We need Northapss to be able to parse the group id information in the JWT
+
+"We want Northpass to be able to support parsing a custom claim containing the Northpass group ID from the JWT used in SSO-based authentication. Mark43 (perhaps the TSE team) would be responsible for ensuring that new & existing SSO identity provider configurations (e.g., Azure AD) contain a custom property with the appropriate Northpass group ID for that customer."
+
+"We would need to have a separate method for customers who have no external identity provider configured (i.e., customers who authenticate with Northpass via their Mark43 application credentials). We currently have no automated way to link these users (whole departments, really) to a given Northpass group automatically"
+
+They don't want to do user management
+Previous company, LMS admin would talk to each person in the academy 
+Michelle can't do that. 
+Currently, she post's links on help center and then people sign up for the university on their own
+
+If we used token-based authentication, how do we keep out competitors?
+What happens with empty values (no identity provider) users and token based auth?
+If non-value users are allowed in, how do we keep out competitors?
+
+ * OAuth 2.0 would work best for passing groups and IDs
+ * We built out an Okta integration, it uses our default SAML
+ * Okta provides group provisioning 
+ * Generically availble with anyone who uses OAuth 2.0
+ * For non-external IPs, there needs to be a single identity provider, such as Mark43 
+ * Charlie Question: Is there a centralized place where all the information lives? With minor dev resources, we could set up API calls to constantly update their Northpass people and accounts 
+ * Whenever something is changed in their system, auto updated (i.e. someone changes departments)
+
+