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A big commit with a bunch of node modules so I could run puppeteer for Walmart. Added some todos and Headway's templates.

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Norm Rasmussen
2024-02-28 17:13:10 -05:00
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CustomerNotes/G2/G2.md
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@ -525,3 +525,19 @@ Needs it ASAP.
* Completion numbers
* Course Progress Completion
* "Repeats" people that have taken more than 1 course *or* people that have repeated courses.
## 02/28/2024
* Feb 1 laid off a bunch of CSMs and BDR.
* Erin said: "It was shocking what good people they got rid of."
* She is still creating a thought leadership piece for the academy.
* Using People Leader board to get testimonials and info for other marketing materials.
* G2 for marketers course on hold.
* Based on the data I helped her get in early Feb, they did not hit their engagement goal.
* Engagement goal is 20% - Q4: 11%, Q3: 17%
* The 20% is specifically for the academy --> this is based on account not individual.
* QoQ ~95% engagement across all marketing efforts.
* Any interaction from an Enterprise account in G2U is an MQL.
FEAT: Help with reports on monthly basis so they aren't surprised by engagement metrics at EOQ.
* Scaled CS model is being rolled out.
FEAT: Empty groups with people for account-based analytics.