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A big commit with a bunch of node modules so I could run puppeteer for Walmart. Added some todos and Headway's templates.

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This commit is contained in:
Norm Rasmussen
2024-02-28 17:13:10 -05:00
parent dbcdfc8472
commit 1184fe0cd1
1107 changed files with 76526 additions and 8934 deletions
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16
CustomerNotes/G2/G2.md
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@ -525,3 +525,19 @@ Needs it ASAP.
* Completion numbers
* Course Progress Completion
* "Repeats" people that have taken more than 1 course *or* people that have repeated courses.
## 02/28/2024
* Feb 1 laid off a bunch of CSMs and BDR.
* Erin said: "It was shocking what good people they got rid of."
* She is still creating a thought leadership piece for the academy.
* Using People Leader board to get testimonials and info for other marketing materials.
* G2 for marketers course on hold.
* Based on the data I helped her get in early Feb, they did not hit their engagement goal.
* Engagement goal is 20% - Q4: 11%, Q3: 17%
* The 20% is specifically for the academy --> this is based on account not individual.
* QoQ ~95% engagement across all marketing efforts.
* Any interaction from an Enterprise account in G2U is an MQL.
FEAT: Help with reports on monthly basis so they aren't surprised by engagement metrics at EOQ.
* Scaled CS model is being rolled out.
FEAT: Empty groups with people for account-based analytics.

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CustomerNotes/Walmart/Walmart.md
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@ -965,3 +965,52 @@ What does Travis want to see improve when we pull these numbers next quarter?
Sounds like they want us to be more of a CMS.
They would like more scrollable content and less clickable content.
## 02/28/2024
### Design Needs
* Change the accordion styles to add more padding
* Info/Warning/Tip boxes
* Single activity with headers and links that auto-scroll the driver to that heading.
Travis Design Questions:
* Remove Course Overview page if you came from the app (context aware, etc)
* For anyone coming from context-aware is it all-or-nothing for skipping the page, or do they have that micro control?
* Context: conversion rates from resource overview into first activity differ by about 20% for on vs off trip.
* Two main items: Resource Overview Skip & Single Activity Courses.
* It could be the view and design overall (Krystal). Scrolling vs clicking.
* Resource to clone & merge into a single activity resource? Any with multiple rich text activities. FAQ with accordions in an activity.
WARN: Videos may not work well with this single activity view.
Chat from Jessica:
```text
I’m currently conducting an audit of our content and really starting to understand what our resources look like. I think this will be a good opportunity to suggest design changes/ask about functionalities. I will come with more ideas next week.
Also - I tried joining by phone and still can’t unmute myself. Weird. No problem though, I will document my thoughts for next time.
```
Deep Links to learning paths from Walmart: This or next quarter.
Last item for Krystal: Is there a way to automatically surface what is/isn't popular and switch it out into the featured/popular section?
### Content Sync - Jessica able to join
* First time using NP without help was "pretty intuitive".
* Doing an audit of the content.
* What is she looking for? -->
* Lots of requests and not enough support
* Articles/Courses are "Frankenstein" and weren't fully proofed.
* Need to look strategically at the info and content.
* Just needs to be cleaned and combined. Shortened.
* "Did Rafi have follow up conversations about that tool?" -->
* It is an AI tool that helps with the search. Quick reply, FAQs, etc
* They want better and more succinct search functionality.
* She saw a Storyline <> ChatGPT presentation
* Can a person "speak" to a KC bot?
* How does KC bot search work?
* Articulate can layer audio over text