Notes

CustomerNotes/Bolt.md

@@ -180,3 +180,10 @@ _The main issue seems to be around webhooks. If webhooks are taking 3-5 minutes
 Next steps - Travis, do you want to create another SOW? How do we want to work forward for the next 6 months?
 Sten: we need to properly scope the issue that we are discussing. They are being impacted on many fronts from this delayed webhook issue.
 Once we have alignment on solving the webhooks, then we can properly create a scope for the next 6 months.
+
+## 03/06/2023
+
+### Doris/Olivier
+
+Question about authentication screen: asked if email could be optional
+In african markets, emails are not used normally. So can they not use one?

CustomerNotes/Flink.md

@@ -378,3 +378,28 @@ Agenda from Email & Responses:
   - Sounds good.
 - Can we include on our reports the columns staff ID, hub and the information that we shared for the backfill? We will need it to create our dashboards.
   - Currently, properties are not available in the extract, but it is on the roadmap for the first half of this year for our enterprise clients. The person who created the custom extract your team is using will add them to your extract whenever they get that done. I will let you know when it becomes available.
+
+## 03/06/2023
+
+### Demo to Nino and Jenny
+
+Focus is open access. Anna's email description:
+> So the Workforce Growth team is looking for a solution that they can use in their assessment centres, so before we hire someone, which is why this needs to be open access. Additionally, they are looking for better ways to push training directly to Riders and Ops Associates, for instance through Braze. As part of this search they are also talking to Edume. Now, to best prepare for the call next week, it would be great if you could show us:
+>
+> 1. What is generally possible in terms of open access, ideally focused on this assessment centre use case - if this means that we need a new instance, it would be good to get some initial pricing as well
+> 2. Options to push ad-hoc trainings via Braze
+
+Fountain flow - watch video and take quiz.
+This whole idea is new. Self service video+quiz
+Braze use case is different. Braze would PUSH the onboarding flow.
+If used id x completed the course, then push certain information
+
+Assessment Center == Fountain
+Current Riders/Pickers == Braze
+
+Nino used Northpass back in the day. But not recently
+
+Main goal is to boost conversion but they have some limiting factors. They need to increase conversion while keeping
+stable experience.
+
+Timeline: the sooner the better. Everything *should* be ready before end of March.

CustomerNotes/G2.md

@@ -295,3 +295,20 @@ They are writing two more courses:
 101 will go towards G2 Core Certification and BI will go towards BI Cert
 
 May - internal launch and QA
+
+## 03/06/2023
+
+### Thinking Through Certs
+
+Custom certs access
+Katlin also has questions - are we thinking through the full experience?
+Are we accounting for edge use cases? Is this going to be a formal cert program? Are we putting our best foot forward?
+She has both big picture, macro items and small micro, personal/customer items
+Authentication and a public facing university. university.g2.com is accessible. So no change needed.
+
+Offer certs to anyone who has already completed all courses but before the LPs are launched
+
+BDR team is launching their own academy/cert program. It's an internal program and LMS.
+They will be the QA tester in May
+
+TODO: Send Katlin and Erin examples of customized login pages, forms, learning paths/dashboards, etc.