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Gainsight/CustomerNotes/SimplePractice/SimplePractice.md

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# Simple Practice
## 12/7/2022
### Returned after long hiatus
Eric, in charge of Learning Unit
On24, on demand webinar courses
Mixed Media - video, quizzes, text, etc
Certifications are important
See if someone has completed a course - what level of detail, or if they haven't at all.
The feature that led them to On24 and questions can auto create tickets of high priority
Only 5% actually use this
Solvy in app and help center
Mixpanel
OnRamp - RocketLane -