Gainsight/CustomerNotes/Artera.md

## 11/21/2022
### Meeting with Emily, new Lead
Jackie is the main teammate in Northpass. Emily has questions about our relationship with Northpass, etc. 
Used to be a thought industry user - she loved them
Bi monthly meetings - starting in January - Emily, Jackie, Sally (Optional) 
Which days are best? Wed/Thursday 
Partnership team
Other questions and known issues:
* What product plan do they have? 
DONE: Jackie the owner to schools. Add Emily and Sally to distribution list. 
Jackie is the goto! Emily & Customer Education is the main use case. 
Issues other people were having:
DONE: Thecomms was not updating. Specifically, an image. There is a ticket from there. November 3rd a ticket was sent. They need an update by Dec 15th. 
TODO: * Auto activation with learners is not working. Fake user - Jackie Arthur, jarthur+25@wellapp.com is the fake users name. 

Post-Meeting Notes:
* They have four instances: Meditech, LearnWELL, GrowWELL, WELL Health Partners