Pilot Courses: we are working on multiple pilots for training courses on a broad spectrum of topics. As an example, we've started building out a 'PowerBI & Data Insights Introductory course' in our Northpass environment already
Other Traditional e-learning content such as Leadership Development courses, Handling Conflict courses, etc.
Onboarding: this learning path for new employees would be a combination of all of the elements above. New starters would walk through several courses on e.g. our Code of Conduct, watch recorded videos introducing them to several worklife aspects & sign-up for live workshops with other new starters
Learning paths and programs to support knowledge journeys, including New Hire Onboarding, New Agency Onboarding, New Leader Development, etc.
Opportunity to host content & events for Employee Resource Communities; to have a shared space for learning and collaborating.
- currently hosting every module in survey gizmo and intercom
- Need to break these down into activities
- Components == activities
- Calum wants the academy to be a living, adaptable thing
- DEADLINES: End of July, all courses done, Mid-August, Launch
- Ideally, august launch is full - they will still add courses, but the 9 modules must be completed before they can accept rides
- Hasn't discussed how to introduce the Launch
- soft launch without a big announcement,
- content carts inapp
- newsletters
- Formal launch to follow
- Calum has google sheet with all the training structures
- Roles in chauffer - admin, provider, dispatcher, reviewer, driver
- Is there a priority/importance of the roles?
- Regardless of role, all training is the same, currently.
- Need to separate it based on permisionning. How to separate training?
- Each role is different, no monetary incentive
- New account gets all training under Y
- Each course will need to be for each category
- Salesforce integration
- What is the trigger for Norm to gain another permission? Partner portal just updates their chauffer - only admin can update a driver's rules and permissions
- Updated driver doesn't need to take new training
- Permissioning doesn't change very often
- If someone has dropped off the app for 6 months, they will have to redo the trianing
# Quantuvos
## Main People
- Asia (Joanna)
- Chris Burns
- Technical - Chris Campbell & Developer
- Content/Admin - Asia Jarosz
- Design - Chris' team
## Tasks
[ ] - Create Implementation Plan
[ ] - End of August Launch
[ ] - Help Asia create course
[ ] - Every Week Implementation, Wednesday @ 12:30pm (Tuesdays at 12:30 after next week)
[ ] - SSO - Reach out to Chris ASAP
[ ] - Provide Burns with a deck on competitive analysis of why NP is superior
[ ] Instructor page demo
## Notes from Kick off
See Nick's implementation Plan
Hold onto deadlines and connect people to the right others
Content is a huge chunk of what needs to be done
Wants to understand the roles and needs, hours needed
Needs help understanding the structure of content etc
Something about buckets being empty and fish being found
OpenSesame
Chris' team uses Figma pretty heavily
Launch is August 29th (week of)
Vegas Conference - 1st week of September - September 13th
### Where is content?
Categories are set in stone
Lists are curated in those categories
From their own coaches - Proprietary Content
The rest comes from Experts - experts in certain fields (time management, podcasts, have published a book, etc)
# CIBC
## Categories and Flow
- Should things be put into epics?
- Examples of how something was laid out?
- They want to add glossary somewhere, possibly as a page
- For instance, what are preferences. What are push notifications and alerts
- Lots of clients are elderly and unaware of these terms
- What are savings, checking, etc.
-
[ ] - Find examples of search within the page only
[ ] - Submit ticket with Figma files for design changes
[ ] - Activities in a course is a step in a how-to
How do we know what courses a candidate has completed? Should we store it ourselves or should we always get it from Northpass? What is the best practice?
- They want to apply some logic to these completions in Northpass
- This is for the recruitment part, so they need to complete
-
We want to learn more about where the logic to decide which user that gets which course lives - is that in Northpass or in Humly? If in Northpass, how does that work? Can we pass any data into that logic and then set up the rules ourselves in Northpass?
- UUIDs for groups
- Mapping group creation from Humly
-
We plan to use your token or signature-based authentication and might have some questions about it, not sure yet.
- [ ] Send token based authentication PDFs
- [ ]
General best practices on how to use the development resources and work with the technical aspects with Northpass. Any risks that we should avoid when designing the technical solution?
- Be specific
We plan to just link to Northpass and open it in a separate browser to start with - but how would it work if we want to include the courses and pieces of training in our app experience in the future? Do you have frontend components for the courses we can use or do we need to write everything ourselves?
- What is front end components?
- Lyft Example
- Ludvig is working on the design
- They might want to show
Status is they are mapping out and deciding what Northpass involvment should be
Test out the new learning paths from Ummey's email and check that they work
August 1st goal of completeing the new courses
Especially the Cultural Competency course
Internal service errors keep happening
As early as last week
We need options for outside of the learning path
Learning Paths - two other schools are not having learning paths errors
Molly needs help with: anyone who is not at 100% (for CA and non-CA) Compliance July and CA July the LP on dashboard needs to be removed. This way they don't get assigned a new one and then take the old one.
- [ ] Pull analytic and bulk remove the LP from those people
Can a learner self-select their role? Separate comms for each group?
Comms each group are necessary
They shouldn't need to switch groups once in this
Pre registrations
# Mark43
We need Northapss to be able to parse the group id information in the JWT
"We want Northpass to be able to support parsing a custom claim containing the Northpass group ID from the JWT used in SSO-based authentication. Mark43 (perhaps the TSE team) would be responsible for ensuring that new & existing SSO identity provider configurations (e.g., Azure AD) contain a custom property with the appropriate Northpass group ID for that customer."
"We would need to have a separate method for customers who have no external identity provider configured (i.e., customers who authenticate with Northpass via their Mark43 application credentials). We currently have no automated way to link these users (whole departments, really) to a given Northpass group automatically"
They don't want to do user management
Previous company, LMS admin would talk to each person in the academy
Michelle can't do that.
Currently, she post's links on help center and then people sign up for the university on their own
If we used token-based authentication, how do we keep out competitors?
What happens with empty values (no identity provider) users and token based auth?
If non-value users are allowed in, how do we keep out competitors?
* OAuth 2.0 would work best for passing groups and IDs
* We built out an Okta integration, it uses our default SAML
* Okta provides group provisioning
* Generically availble with anyone who uses OAuth 2.0
* For non-external IPs, there needs to be a single identity provider, such as Mark43
* Charlie Question: Is there a centralized place where all the information lives? With minor dev resources, we could set up API calls to constantly update their Northpass people and accounts
* Whenever something is changed in their system, auto updated (i.e. someone changes departments)
