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2022-09-16 15:43:56 -04:00
# Meeting with Steve regarding my Accounts
* Talkspace - Ummey and Molly - Outlier of his conversations
* LMS because they IPO'd - compliance became mandatory
* QMC Audit - Lets better prepare them
* 1099 audience, hard to manage course retaking because we don't have due dates
* Hired a contractor to work on data for this to combine NP data and their data to retake courses
* Lets connect SE to the contractor - explore how we can architect this for them?
* Can we do data feed of their external data?
* Next Steps: Conversation with Charlie & Contractor
* Omnisend - Audrius
* Bad implementation, now in a good place
* 3 areas he would like to see:
* Customization of the Course Player (to match brand)
* Didn't understand that this was an enterprise thing
* Sales process not clear
* Faster Auth for OpenAccess
* Initial load from email to academy takes 4-5 seconds
* More seamless
* Training Content unbundled from a course
* Wistia Project
* Next Steps: Speed up Auth and talk to Charlie about doing this
* Talk to him about Enterprise and show *everything* - Analytics, Workflows, Comms, Custom Course Player, etc
* Swift Medical - Kayla
* Warms up after a while, seemed skeptical at first
* Certifications are the big thing for her
* She has to build everything in SCORM because they have to ship files to Hospitals who use their own LMS
* Wild Health - Mike
* Steve and Mike really got along, Steve liked him a lot
* Big issue is authoring content
* Finds it very cumbersome
* Acquired by LivePerson - apparently LivePerson acquired a bunch of health companies
* Next Batch: Another Person from Talkspace, DeptAgency
* :